(Test Bank) Human Resource Management Functions, Applications, Skill Development

Lussier,Hendon, 1

Business

Test Bank

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Test Bank for Human Resource Management Functions, Applications, Skill Development, The downloadable file consists of 1049 pages, and the total size of the file is 1.42 MB. Purchase now only for highly discounted price.

Author(s): Lussier, Hendon

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Study Note Preview

Chapter 1: The New Human Resource Management Process Multiple Choice 1. What were human resource managers typically called in the 1970s and before? A. Personnel managers B. Secretaries C. Executive Assistants D. Developmental managers E. Clerks Ans: A Learning Objective: 1-1 Cognitive Domain: Knowledge Answer Location: Past View of HRM Question Type: MC 2. Employee engagement is: A. A combination of competition and job satisfaction B. A combination of willingness to perform at a high level and job satisfaction C. A combination of willingness to perform at a high level and boldness D. A combination of competitiveness and boldness E. A combination of job satisfaction and boldness Ans: B Learning Objective: 1-7 Cognitive Domain: Knowledge Answer Location: Why Study HRM? Question Type: MC 3. ______ is a function of getting the job done whenever and however it must be done. A. Productivity B. Efficiency C. Effectiveness D. Opportunity E. Preference Ans: C Learning Objective: 1-7 Cognitive Domain: Knowledge Answer Location: Productivity Centers Question Type: MC 4. What does HR primarily focus on improving? A. The recruiting of people B. The efficiency of people C. The effectiveness of people D. The physical work environment of people E. The preferences of people Ans: B Learning Objective: 1-1Cognitive Domain: Knowledge Answer Location: Productivity Centers Question Type: MC 5. Permanent loss of workers in the organization is: A. Job dissatisfaction B. Absenteeism C. Recidivism D. Depopulation E. Turnover Ans: E Learning Objective: 1-7 Cognitive Domain: Knowledge Answer Location: Critical Dependent Variables Question Type: MC 6. Natalie got fired. In other words, what happened? A. She experienced involuntary turnover B. She experienced voluntary turnover C. She experienced absenteeism D. She experienced dissatisfaction E. She experienced depopulation Ans: A Learning Objective: 1-2 Cognitive Domain: ComprehensionAnswer Location: Critical Dependent Variables Question Type: MC 7. Most human resource managers have only been involved in regular HR planning since: A. Companies started coming into existence B. World War II C. The industrial revolution D. The mid-1980s E. The start of the Obama administration Ans: D Learning Objective: 1-2 Cognitive Domain: Knowledge Answer Location: The HRM Strategic View Question Type: MC 8. Since 1980, what new era has emerged? A. Information age B. Industrial age C. Organization age D. Manufacturing age E. Production age Ans: A Learning Objective: 1-2 Cognitive Domain: Knowledge Answer Location: Technology and KnowledgeQuestion Type: MC 9. About 90 percent of the growth in the U.S. workforce between 2006 and 2016 is expected to come from which group? A. 15- to 24-year-olds B. 25- to 34-year-olds C. 35- to 44-year-olds D. 45- to 54-year-olds E. 55-year-olds and older Ans: E Learning Objective: 1-2 Cognitive Domain: Knowledge Answer Location: Labor Demographics Question Type: MC 10. What is one of the certifications HR professionals can obtain? A. ULC B. HHR C. BER D. PHR E. BAS Ans: D Learning Objective: 1-5 Cognitive Domain: Knowledge Answer Location: The Society for Human Resource Management (SHRM)Question Type: MC 11. What is a major organization associated with training and development functions? A. REME B. ASTD C. TRDV D. ALPH E. MBER Ans: B Learning Objective: 1-5 Cognitive Domain: Knowledge Answer Location: Other HR Organizations Question Type: MC 12. Which organization mainly deals the compensation, benefits, and performance management programs? A. WorldAtWork B. American Compensation Society C. Werther Human Services D. Applied Compensation and Benefits Association E. Defined Compensation Association Ans: A Learning Objective: 1-5 Cognitive Domain: Knowledge Answer Location: Other HR OrganizationsQuestion Type: MC 13. What is the largest association designed for HR managers? A. American Society for Personnel Administration B. Society for Human Resource Management C. American Human Resource Society D. International Human Management Organization E. Certified Human Resource Association Ans: B Learning Objective: 1-5 Cognitive Domain: Knowledge Answer Location: The Society for Human Resource Management (SHRM) Question Type: MC 14. The _________ section of the practitioner’s model of human resource management describes managing safety and health as well as providing ethical and social responsibility guidelines to members of the organization. a. Compensating b. Staffing c. Developing and Managing d. Protecting and Expanding Ans: D Learning Objective: 1-6 Cognitive Domain: Application Answer Location: Sections of the Model Question Type: MC15. What is discrimination against a majority group called? A. Low trend discrimination B. Reverse discrimination C. Majority discrimination D. Unsettled discrimination E. Needers discrimination Ans: B Learning Objective: 1-7 Cognitive Domain: Knowledge Answer Location: Ethical Issues – Reverse Discrimination Question Type: MC 16. Who provides some of the top certifications for HR professionals in the world? A. American Human Resource Certifiers B. General Permit Organization C. Human Resource Enforcement D. Human Management Granting Institute E. Human Resource Certification Institute Ans: E Learning Objective: 1-3 Cognitive Domain: Knowledge Answer Location: Society for Human Resource Management (SHRM) Question Type: MC17. Hispanic workers are projected to be about what percentage of the workforce by 2050? A. 2% B. 8% C. 15% D. 24% E. 43% Ans: C Learning Objective: 1-2 Cognitive Domain: Knowledge Answer Location: Labor Demographics Question Type: MC 18. Asian workers are projected to be about what percentage of the workforce by 2050? A. 2% B. 8% C. 14% D. 21% E. 34% Ans: B Learning Objective: 1-2 Cognitive Domain: Knowledge Answer Location: Labor Demographics Question Type: MC19. What is the percentage of women in the workforce? A. 35–36% B. 47–48% C. 52–53% D. 57–58 % E. 63–64% Ans: B Learning Objective: 1-2 Cognitive Domain: Knowledge Answer Location: Labor Demographics Question Type: MC 20. What skill set provides the ability to understand, communicate, and work well with individuals and groups through developing effective relationships? A. Human relations B. Technical C. Conceptual D. Design E. Business Ans: A Learning Objective: 1-3 Cognitive Domain: Knowledge Answer Location: Human Relations Skills Question Type: MC21. Who controls the processes within the organization—what the organization does? A. Staff management B. Line management C. Clerical workers D. Technicians E. Scientists Ans: B Learning Objective: 1-4 Cognitive Domain: Knowledge Answer Location: Line vs. Staff Management Question Type: MC 22. Who has the primary responsibility for seeing to the safety and security of the workforce? A. Staff management B. Clerical workers C. Human Resource management D. Technicians E. Line management Ans: E Learning Objective: 1-4 Cognitive Domain: Knowledge Answer Location: Safety and Security of Employee Question Type: MC23. Which HR specialty involves counseling, conflict resolution, and discipline? A. Staffing B. Training and development C. Safety and security D. Employee relations E. Compensation Ans: D Learning Objective: 1-5 Cognitive Domain: Knowledge Answer Location: Employee Relations Question Type: MC 24. Which HR specialty covers the recruiting process and selecting the best candidate? A. Training and development B. Staffing C. Labor and industrial relations D. Ethics and sustainability E. Safety and security Ans: B Learning Objective: 1-5 Cognitive Domain: Knowledge Answer Location: Staffing Question Type: MC 25. Which HR specialty covers Affirmative Action plans and combats prejudice?A. EEOC and diversity management B. Safety and security C. Ethics and sustainability D. Compensation and benefits E. Training and development Ans: A Learning Objective: 1-5 Cognitive Domain: Knowledge Answer Location: Why Study HRM Question Type: MC 26. ______ is associated with reporting violations of ethics. A. Whistleblowing B. Sustainability C. Morality D. Environmental responsibility E. Objectiveness Ans: A Learning Objective: 1-5 Cognitive Domain: Knowledge Answer Location: Ethics and Sustainability Question Type: MC 27. A(n) ________ center is a revenue center that enhances profitability of the organization through enhancing the productivity of the people of the organization.A. Cost B. Enhancement C. Profit D. Productivity E. Deliverance Ans: D Learning Objective: 1-7 Cognitive Domain: Knowledge Answer Location: Productivity Centers Question Type: MC 28. ____________ skills include the ability to evaluate a situation, identify alternatives, select a reasonable alternative, and make a decision to implement a solution to a problem. A. Human relations B. Technical C. Quantitative D. Conceptual and design E. Business Ans: D Learning Objective: 1-7 Cognitive Domain: Knowledge Answer Location: Conceptual and design skills Question Type: MC   29. _________ managers advise line management of the firm in their area of expertise.A. Developmental B. Restrictive C. Legal D. Informal E. Staff Ans: E Learning Objective: 1-7 Cognitive Domain: Knowledge Answer Location: Line vs. Staff Management Question Type: MC 30. _____ is an organization that is mainly devoted to compensation and performance management programs. A. National Compensation Society B. Employee Remuneration Organization C. WorldAtWork D. Compensation and Performance International E. Federated Human Resource Quartermasters Ans: C Learning Objective: 1-5 Cognitive Domain: Knowledge Answer Location: Other HR Organizations Question Type: MC 31. _____ systems can help companies analyze individual applicants for employment, maintain information on compensation packages, and capture knowledge from people within the company.