(Test Bank) Comprehensive Medical Assisting: Administrative And Clinical Competencies

Beaman,Routh,Paazian-Boyce,Maly,Nguyen, 4

Nursing

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4th Edition

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Test Bank for Comprehensive Medical Assisting: Administrative And Clinical Competencies, The downloadable file consists of 848 pages, and the total size of the file is 2.37 MB. Purchase now only for highly discounted price.

Author(s): Beaman, Routh, Paazian-Boyce, Maly, Nguyen

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Study Note Preview

1 Pearson's Comprehensive Medical Assisting, 4e (Beaman) Chapter 1 Medical Assisting: The Profession True/False Questions 1) A physician may never delegate tasks to a medical assistant that would be viewed as a medical assistant practicing medicine. Answer: TRUE Page Ref: 9 Objective: 1.6 2) The medical assistant's main responsibility is to assist the physician in providing patient care. Answer: TRUE Page Ref: 6 Objective: 1.5 3) State laws can vary on who can delegate duties to a medi cal assistant. Answer: TRUE Page Ref: 9 2 Objective: 1.6 4) It is important to present a confident, professional image that helps put the patient at ease. Answer: TRUE Page Ref: 10 Objective: 1.7 5) More and more employers are requiring credentials as a condition for employment. Answer: TRUE Page Ref: 10 Objective: 1.8 6) It is your responsibility as a medical assistant to only practice within your scope of practice. Answer: TRUE Page Ref: 6 Objective: 1.5 7) A licensed medical assistant can perform the same duties as a licensed nurse. Answer: FALSE Page Ref: 7 Obje ctive: 1.5 8) The Centers for Medicare and Medicaid Services (CMS) issued a final ruling mandating that EVERY medical assistant is able to enter physician orders in a computerized order entry system. Answer: FALSE Page Ref: 10 Objective: 1.8 9) The med ical assistant is uniquely qualified to perform the administrative and clinical procedures associated with the responsibilities of a medical office assigned by the physician. Answer: TRUE Page Ref: 7 Objective: 1.5 10) A patient navigator is the primary source of communication between the patient and their health care providers. Answer: TRUE Page Ref: 14 Objective: 1.11 11) One of the goals of a patient navigator is to streamline the healthcare services that the patient receives. Answer: TRUE Page Ref: 14 Objective: 1.11 12) A job in the medical records department would require general administrative skills, 3 understanding of medical terminology, and knowledge of insurance coding. Answer: TRUE Page Ref: 14 Objective: 1.10 13) The National H ealthcareer Association (NHA) offers 3 medical assisting credentials, the Certified Clinical Medical Assistant (CCMA), the Certified Medical Administrative Assistant (CMAA), and the National Certified Medical Assistant (NCMA). Answer: FALSE Page Ref: 11, 12 Objective: 1.9 14) Medical assisting requires mastery of a complex body of knowledge and specialized skills requiring both formal education and practical experience. Answer: TRUE Page Ref: 4 Objective: 1.2 15) A medical assistant in a diploma progr am should expect to be in school for 6 months to 1 year. Answer: TRUE Page Ref: 5 Objective: 1.3 4 16) In addition to normal business hours, urgent care facilities have business hours at night and on the weekends. Answer: TRUE Page Ref: 6 Objective: 1. 5 17) The Medical Office Assistant (NCMOA) credential is offered by the National Center for Competency Testing (NCCT). Answer: TRUE Page Ref: 12 Objective: 1.9 18) Potential job opportunities for medical assistants may include insurance claims coder and multifunctional technician. Answer: TRUE Page Ref: 13 Objective: 1.10 19) A physician's office is an example of an ambulatory care setting. Answer: TRUE Page Ref: 13 Objective: 1.10 20) A medical assistant who witnesses unsafe workplace beh avior has a responsibility to notify OSHA. Answer: TRUE Page Ref: 13 Objective: 1.5 Multiple Choice Questions 1) Which of the following is NOT an administrative responsibility of a medical assistant? A) Greeting and receiving patients B) Giving an inje ction C) Handling petty cash D) Reconciling bank statements Answer: B Page Ref: 6 Objective: 1.5 5 2) Which of the following is NOT a clinical responsibility of a medical assistant? A) Obtaining a medical history B) Cleaning and sterilizing equipment C) Transcribing medical dictation D) Performing ECGs Answer: C Page Ref: 7 Objective: 1.5 3) Which of the following is a clinical responsibility of a medical assistant? A) Obtaining a patient's vital signs B) Maintaining employee records C) Ha ndling insurance claims D) Managing the telephone Answer: A Page Ref: 7 Objective: 1.5 4) Which of the following is an administrative responsibility of a medical assistant? A) Filing patient records B) Venipuncture C) Collecting laboratory specimens D) Disposing of hazardous waste Answer: A Page Ref: 7 Objective: 1.5 5) Students who desire to one day advance to management position should pursue a ________ program in the field of medical assisting. A) bachelor B) certificate C) degree D) diploma Answer: C Page Ref: 5 Objective: 1.3 6) Which of the following is an outpatient setting that offers comprehensive health care services in one convenient location? A) Clinic B) Patient -centered medical home C) Physician's office D) Urgent care facility Answer: B Page Ref: 13 Objective: 1.10 6 7) Historically, medical assistants were trained on the job by a(n) ________. A) receptionist B) another medical assistant C) physician D) nurse Answer: C Page Ref: 3 Objective: 1.2 8) Which of the following is N OT one of the education/training programs available for the medical assistant? A) Bachelor B) Certificate C) Degree D) Diploma Answer: A Page Ref: 5 Objective: 1.3 9) The American Medical Technologists (AMT) is a certifying agency for all of the following EXCEPT ________. A) dental assistants B) medical assistants C) phlebotomists D) respiratory therapists Answer: D Page Ref: 11 Objective: 1.9 10) Which of the following programs, in the field of medical assisting, is approximately 8 months to 2 years in length? A) Bachelors B) Certificate C) Degree D) Diploma Answer: C Page Ref: 5 Objective: 1.3 11) In many cases, who will be the first health professional the patient will encounter? A) Physician B) Medical assistant C) Doctor D) Licensed prac tical nurse Answer: B Page Ref: 10 Objective: 1.7 7 12) Which of the following is NOT appropriate while working with patients nearby? A) Chewing gum B) Drinking C) Eating D) All of the above Answer: D Page Ref: 10 Objective: 1.7 13) Which of the following is NOT an administrative responsibility? A) Inventory control —ordering and storing of supplies B) Computer skills C) Scheduling patients D) Screening nonpatients and visitors Answer: A Page Ref: 6, 8 Objective: 1.5 14) Which of the following i s NOT a clinical responsibility? A) Preparing patients for X -rays B) Assisting the physician during procedures C) Coding procedures D) Performing dressing changes Answer: C Page Ref: 6, 8 Objective: 1.5 15) Which of the following is NOT a form of communication? A) Nonverbal B) Spoken/verbal C) Thought D) Written Answer: C Page Ref: 10 Objective: 1.7 16) Which of the following is an example of being proactive? A) Arriving on time to work B) Keeping sk ills and knowledge current C) Being friendly to patients and coworkers D) Laying supplies out before a procedure Answer: D Page Ref: 10 Objective: 1.7 8 17) Experienced medical assistants may find work as which of the following? A) Office managers B) Ins tructors of medical assistant education programs C) Medical records managers D) All of the above Answer: D Page Ref: 14 Objective: 1.10 18) Which of the following inpatient settings best fits the following job description: Requires clinical and administ rative skills to schedule and assist with patients needing special medical attention. A) Nursing home B) Clinic C) Extended care center D) Hospital Answer: B Page Ref: 13 Objective: 1.10 19) Choose the job title that fits the following description: Requires clinical skills to draw blood samples for testing. A) Electrocardiography (ECG) technician B) Medical laboratory assistant C) Patient care technician D) Phlebotomist Answer: D Page Re f: 14 Objective: 1.10 20) ________ indicates that a candidate has met the required education or experience criteria of a credentialing agency or professional organization. A) Certification B) Mastery C) Graduation D) Credentialing Answer: A Page Ref: 1 0 Objective: 1.1 9 21) A(n) ________ is granted for each measured increment of training or education. A) Certified Medical Assistant (CMA) certificate B) Registered Medical Assistant RMA (AMT) credential C) Certified Postsecondary Instructors (CPI) creden tial D) continuing education unit (CEU) Answer: D Page Ref: 12 Objective: 1.9 22) Which of the following is NOT a job opportunity that a medical assistant should pursue? A) Clinic aide B) Data processing clerk C) Intravenous technician D) Billing or collection assistant Answer: C Page Ref: 13 Objective: 1.10 23) A ________ streamlines the patient's healthcare experience by facilitating the patient's healthcare needs, encouraging compliance with plan of care, and helping the patient maint ain or develop self -care skills. A) clinic aide B) clinical assistant C) patient navigator D) multifunctional technician Answer: C Page Ref: 14 Objective: 1.11 24) The ________ was the first organization to place an emphasis on the educational objectives of medical assisting. A) American Association of Medical Assistants (AAMA) B) Commission on Accreditation of Allied Health Educational Programs (CAAHEP) C) National Center for Competency Testing (NCCT) D) National Healthcareer Association (NHA) Answer: A Page Ref: 4 Objective: 1.2 25) A medical assistant who uses ________ is able to make decisions responsibly. A) discretion B) empathy C) integrity D) thoroughness Answer: A Page Ref: 9 Objective: 1.7 10 26) A medical assistant with ________ will adhere to a code of values. A) discretion B) empathy C) group think D) integrity Answer: D Page Ref: 9 Objective: 1.7 27) The ability to work with the sick and the infirm depends on one's ability and willingn ess to show ________. A) discretion B) emotion C) empathy D) integrity Answer: C Page Ref: 9 Objective: 1.7 28) Which of the following is one of the 4 main content areas identified by the Interprofessional Education Collaborative (ICP) for development of interprofessional competencies by the health professions students? A) Administrative Procedures B) Career Development C) Medical Laws and Ethics D) Teams and Teamwork Answer: D Page Ref: 6 Objective: 1.4 29) The Commission on Accreditatio n of Allied Health Education Programs (CAAHEP) state that to provide for student attainment of "Entry -Level Competencies for the Medical Assistant," the curriculum must include certain content. Which of the following is NOT required content? A) Anatomy and physiology B) Medical terminology C) Psychology D) Physics Answer: D Page Ref: 5 Objective: 1.4 11 30) A(n) ________ is a required part of the medical assistant's education and involves working without payment in a physician's office, clinic, or hosp ital setting for, typically, 160 —200 hours. A) mentorship B) residency C) externship D) job shadow Answer: C Page Ref: 6 Objective: 1.4 31) The ________ credential is awarded to candidates who pass the American Medical Technologists (AMT) certification examination. A) Certified Medical Administrative Assistant (CMAA) B) Certified Medical Assistant (CMA) C) National Certified Medical Assistant (NCMA) D) Registered Medical Assistant (RMA) Answer: D Page Ref: 11 Objective: 1.8 32) ________ is a voluntary review undergone by an institution to determine whether their school meets or exceeds standards set forth. A) Meditation B) Crediting C) Accreditation D) Schooling Answer: C Page Ref: 5 Objective: 1.4 33) The Accrediting Bureau of Health Educ ation Schools (ABHES) outlines which of the following content areas as part of the medical assisting curriculum? A) Applied Mathematics B) Infection Control C) Nutrition D) Pharmacology Answer: D Page Ref: 9 Objective: 1.4 12 34) Confidentiality is the ab ility to maintain ________. A) privacy B) empathy C) full disclosure D) integrity Answer: A Page Ref: 9 Objective: 1.7 35) Physicians began to hire medical assistant to handle both the administrative and clinical responsibilities of the medical office because for a period of time there was a shortage of ________. A) administrative assistants B) nursing assistants C) physician assistants D) nurses Answer: D Page Ref: 3 Objective: 1.2 36) Which of the following is NOT a quality or characteristic regularly found in good medical assistants? A) Integrity B) Empathy C) Discretion D) Humility Answer: D Page Ref: 9 Objective: 1.7 37) No information is to be disclosed without the ________ permission of the patient. A) oral B) trusted C) verbal D) wr itten Answer: D Page Ref: 9 Objective: 1.7 13 38) For the certified medical assistant (CMA) credential to remain current, it must be revalidated every ________ years, either by earning continuing education units (CEUs) or through reexamination. A) 1 B) 3 C) 5 D) 10 Answer: C Page Ref: 11 Objective: 1.8 39) According to the U.S. Department of Labor Statistics, "job prospects should be best for medical assistants with formal training or experience, particularly those with ________ ." A) accreditation B) certification C) recognition D) referrals Answer: B Page Ref: 13 Objective: 1.10 40) Which ambulatory care setting below best matches the job description of caring for patients who require immediate medical treatment? A) Clinic B) Physician's office C) Rehabilitation center D) Urgent care facility Answer: D Page Ref: 13 Objective: 1.10 41) Which ambulatory care setting below best matches the job description of providing care for patients recovering from illness or injury? A) Clinic B) Free -standing facility C) Physician's office D) Rehabilitation center Answer: D Page Ref: 13 Objective: 1.10 14 42) Which department/specialty below best matches the job description of working with patients, third -party payers, and insurance com panies to process insurance forms; claims forms; and DRG, ICD, CPT, and HCPC coding? A) Admissions B) Billing and insurance C) Medical records D) Surgery Answer: B Page Ref: 14 Objective: 1.10 43) Which department/specialty below best matches the job d escription of performing clinical skills to sterilize surgical instruments? A) Admissions B) ECG/EKG technician C) Phlebotomy D) Surgery Answer: D Page Ref: 14 Objective: 1.10 44) Which of the following is an example of thoroughness? A) Paying attention to the details of an assigned task B) Not disclosing patient information without the patient's permission C) Determining the most appropriate way to communicate with the patient D) Being dependable Answer: A Page Ref: 9 Objective: 1.7 45) It is the medical assistant's responsibility to become familiar with medical assistant scope of practice in his or her ________. A) county B) township C) state D) country Answer: C Page Ref: 7 Objective: 1.5 15 46) ________ offices treat young children, adolescents , and teens. A) Gerontologic B) Pediatric C) Podiatry D) Obstetric Answer: B Page Ref: 10 Objective: 1.5 47) Due to liability issues and increased responsibilities, most modern clinics will only employ individuals who have received some type of ________ . A) higher education B) postgraduate degree C) formal training D) vocational education Answer: C Page Ref: 3 Objective: 1.3 48) The American Association of Medical Assistants (AAMA) provides which medical assisting credential? A) Certified Medical Administrative Assistant (CMAA) B) Certified Medical Assistant (CMA) C) National Certified Medical Assistant (NCMA) D) Registered Medical Assistant (RMA) Answer: B Page Ref: 10 Objective: 1.9 49) Providing patient education falls under which exam ination parameter for the Registered Medical Assistant (RMA) certification examination? A) administrative B) general C) therapeutic D) clinical Answer: B Page Ref: 11 Objective: 1.9 50) Which of the following is NOT considered a characteristic requi red for a medical assistant? A) Thoroughness B) Punctuality C) Seriousness D) Proactivity Answer: C Page Ref: 9, 10 Objective: 1.7