(Test Bank) Today’s Medical Assistant

Bonewit-West, 3

Nursing

Test Bank

3rd Edition

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Author(s): Bonewit-West

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Today’s Medical Assistant 3rd Edition Bonewit -West Test Bank Chapter 01: The Health Care System Bonewit -West: Today’s Medical Assistant, 3rd Edition MULTIPLE CHOICE Directions: Choose the best answer. Each question is worth 1.8 points. 1. Why is Hippocrates often called the father of Western Medicine? A. He believed that disease was caused by physical and environmental factors that could be studied. B. He developed “medications” from plant and animal sources to treat certain diseases. C. He created a medical school using a model that resembles modern medical schools. D. His students swore an oath called the Hippocratic Oath, which is still recited by graduating physicians. ANS: A REF: p. 3| CAAHEP Competency (2008): | CAAHEP Competency (2015): | ABHES Competency: 2. What is the name for treatment that reduces symptoms of a disease, but does not cure the disease? A. Definitive B. Palliative C. Holistic D. Empirical ANS: B REF: p. 17| CAAHEP Competency (2008):| CAAHEP Competency (2015): V.C.10.| ABHES Competency: 3.c. 3. When a patient comes to the office for care and then leaves and goes home, what type of care has the patient received? A. Clinic B. Extended C. Managed D. Ambulatory ANS: D REF: p. 17| CAAHEP Competency (2008): | CAAHEP Competency (2015): | ABHES Competency: 1.a. 4. What type of insurance plan pays a physician separately for each procedure that was performed? A. Government insurance B. Capitation insurance C. Fee-for-service insurance D. Managed care insurance ANS: C REF: p. 17| CAAHEP Competency (2008): | CAAHEP Competency (2015): VIII.C.1.a.| ABHES Competency: 8.c. 5. Which of the following facilities now functions primarily to provide acute care and diagnostic services? A. Clinic B. Hospital C. Physician’s office D. Skilled nursing facility/nursing home ANS: B REF: p. 2| CAAHEP Competency (2008): | CAAHEP Competency (2015): | ABHES Competency: 1.a. 6. A system by which a person (or the person’s emplo yer) pays an insurance company a yearly amount of money in exchange for the insurance company’s paying some or most of the person’s medical expenses for that year is A. Fee-for-service plan B. Health insurance C. Capitation D. Medicare ANS: B REF: p. 3| CAAHEP Competency (2008):| CAAHEP Competency (2015): VIII.C.1.a.| ABHES Competency: 8.c. 7. What trend in modern medicine encourages patients to become more responsible for their own care? A. Taking active steps to avoid duplication of services and medical errors B. Identifying all patientsTwEitShTnBamAeNaKnSd EdaLteLoEfRb.irCthObMefore providing service C. Coaching patients to make dietary changes, stop smoking, and exercise D. Treating conditions as outpatients to avoid hospitalization ANS: C REF: p. 2| CAAHEP Competency (2008): | CAAHEP Competency (2015): | ABHES Competency: 1.a. 8. The insurance plan called is designed to provide health insurance for low-income people. A. Medicaid B. Medicare C. Social Security D. TRICARE ANS: A REF: p. 5| CAAHEP Competency (2008):| CAAHEP Competency (2015): VIII.C.1.a.| ABHES Competency: 8.c. 9. What is the federal insurance plan that provides health insurance for the elderly, the disabled, and those with end -stage kidney disease? A. Medicaid B. Medicare C. TRIC ARE D. Managed Care ANS: B REF: p. 5| CAAHEP Competency (2008):| CAAHEP Competency (2015): VIII.C.1.a.| ABHES Competency: 8.c. 10. What is the current name for the health insurance plan for dependent spouses and children of active -duty military personnel? A. Medicaid B. Medicare C. TRICARE D. CHAMPVA ANS: C REF: p. 5| CAAHEP Competency (2008):| CAAHEP Competency (2015): VIII.C.1.a.| ABHES Competency: 8.c. 11. What type of health care encourages regular checkups, immunizations, and well-child visits? A. Acute care B. Conservative care C. Diagnostic care D. Routine care ANS: D REF: p. 5| CAAHEP Competency (2008):| CAAHEP Competency (2015): VIII.C.1.a.| ABHES Competency: 8.c. 12. What is utilization review? A. A process to determine whether health care is medically necessary B. A means to determine ThoEwSmTuBcAhNpKatSieEntLs LshEoRul.dCpOayMfor insu rance C. Collection of statistics about the number of cases of specific diseases D. The systematic study of surgical techniques ANS: A REF: p. 6| CAAHEP Competency (2008):| CAAHEP Competency (2015): VIII.C.1.a.| ABHES Competency: 8.c. 13. Which of the following was included in the original model for health maintenance organizations (HMOs)? A. A network of physicians in the community B. Payment only for visits resulting from illness or disease C. Full-service clinics in which the physicians were employees D. Allowing patient to obtain services at all hospitals in a given geographic area ANS: C REF: p. 6| CAAHEP Competency (2008):| CAAHEP Competency (2015): VIII.C.1.a.| ABHES Competency: 8.c. 14. What is it called when a physician receives one monthly fee from the insurance company for each subscriber in his or her practice? A. Fee-for-service B. Indemnity C. Incentive reimbursement D. Capitation ANS: D REF: p. 6| CAAHEP Competency (2008):| CAAHEP Competency (2015): VIII.C.1.a.| ABHES Competency: 8.c. 15. What is the name for an insurance plan’s list of approved medications? A. Formulary B. Prescription C. Premium D. Generic ANS: A REF: p. 6| CAAHEP Competency (2008):| CAAHEP Competency (2015): VIII.C.1.a.| ABHES Competency: 8.c. 16. Which of the following occurs first when a patient is seen in the medical office? A. Laboratory testing B. Examination by the physician C. Referral D. Instructions for follow -up care ANS: B REF: p. 7| CAAHEP Competency (2008): | CAAHEP Competency (2015): | ABHES Competency: 1.a. 17. When does a physician participate in a residency program? A. After completing medical school B. Immediately after completing 4 years of college (bachelor’s degree) C. Only after becoming b oTaErdS-TceBrtAifNieKd D. At any time when it is convenient during his or her training ANS: A REF: p. 8| CAAHEP Competency (2008): | CAAHEP Competency (2015): | ABHES Competency: 1.a. 18. Which of the following health professionals can manage routine patient care? A. Physician B. Nurse practitioner C. Physician assistant D. All of the above ANS: D REF: p. 8| CAAHEP Competency (2008): | CAAHEP Competency (2015): | ABHES Competency: 1.b. 19. What examination must a physician pass in order to obtain a state license to practice medicine? A. National Medical Licensing Examination (NMLE) B. National Board Certification Examination (NBCE) C. Physician Licensing Examination (PLE) D. United States Medical Licensing Examination (USMLE) ANS: D REF: p. 8| CAAHEP Competency (2008):| CAAHEP Competency (2015): X.C.5.| ABHES Competency: 1.b. 20. Which of the following is an important part of effective teamwork for the medical assistant? A. Discussing a patient’s symptoms with the physician before he or she makes a diagnosis B. Pointing out the mistakes of others whenever he or she notices them C. Communicating well with all staff in the medical office D. Deciding what diagnostic tests each patient needs ANS: C REF: p. 9| CAAHEP Competency (2008): | CAAHEP Competency (2015): | ABHES Competency: 1.d. 21. Why should doorways in the medical office be at least three feet wide? A. This is required for employee safety by OSHA (Occupational Safety and Health Administration). B. This is required by the Americans with Disabilities Act so that patients in wheelchairs have access. C. This is required by the Clinical Laboratory Improvement Act (CLIA ’88). D. This is the minimum size requirement of most local boards of health. ANS: B REF: p. 10| CAAHEP Competency (2008):| CAAHEP Competency (2015): X.C.10.c.| ABHES Competency: 4.a. 22. Which of the following are not usually found in the waiting room of a physician’s office? A. Toys for children to play with B. Current magazines andT/oEr SbrToBchAuNreKs C. Patient gowns and drapes D. Chairs for patients and family members ANS: C REF: p. 11| CAAHEP Competency (2008): | CAAHEP Competency (2015): | ABHES Competency: 8.e. 23. Which activities occur at the patient check -in window or counter? A. Patients hand in new patient information forms and health insurance cards. B. Patients describe their chief complaint and medical history. C. A patient’s height, weight and blood pressure are measured. D. All of the above. ANS: A REF: p. 11| CAAHEP Competency (2008):| CAAHEP Competency (2015): VII.C.5.| ABHES Competency: 8.b. 24. Which law or government agenc y is primarily responsible for the regulation of laboratories and laboratory tests? A. Americans with Disabilities Act B. Clinical Laboratory Improvement Act (CLIA ’88) C. State Medical Practice Act D. Centers for Medicare and Medicaid Services (CMS) ANS: B REF: p. 11| CAAHEP Competency (2008):| CAAHEP Competency (2015): I.C.10| ABHES Competency: 4.b. 25. If the office uses paper medical records, where are medical records of patients who have been seen within the past year usually stored? A. In a medical records area near the reception area B. In the basement of the medical office building C. In an off-site medical record storage area that is within 2 miles of the office D. In a special medical records area of the nearest local hospital ANS: A REF: p. 11| CAAHEP Competency (2008):| CAAHEP Competency (2015): VI.C.6.c.| ABHES Competency: 8.a. 26. Where is patient billing usually performed? A. Almost all medical offices perform billing in a billing area within the office B. Almost all medical offices have their billing performed at the nearest local hospital C. Billing may be done in an individual office, in a centralized location for several offices, or by a private billing service D. Billing is almost always performed by an outside agency located in another state or country ANS: C REF: p. 12| CAAHEP Competency (2008):| CAAHEP Competency (2015): VII.C.5.| ABHES Competency: 8.b. 27. Which of the following areas is found in almost every medical office? A. Surgical procedure rooTm B. Trauma room C. Diagnostic testing room D. Examination room ANS: D REF: p. 10| CAAHEP Competency (2008): | CAAHEP Competency (2015): | ABHES Competency: 8.e. 28. Which of the following best describes family medicine? A. Provides general medical care of children, adolescents, and adults B. Treats patients for emergency conditions C. Provides medical treatment to adults for conditions of various body systems D. Specializes in the care of children and adolescents ANS: A REF: p. 12| CAAHEP Competency (2008):| CAAHEP Competency (2015): I.C.9| ABHES Competency: 1.b. 29. What type of medical care is provided in a patient -centered medical home (PCMH)? A. Coordinated primary care B. Acute inpatient care C. Long -term residential care D. Emergency and urgent care ANS: A REF: p. 14| CAAHEP Competency (2008):| CAAHEP Competency (2015): VII.C.4.| ABHES Competency: 1.a. 30. Which type of primary care seeks to balance the structure and function of the body through manipulation of muscles and joints? A. Podiatry B. Osteopathy C. Pediatrics D. Gynecology ANS: B REF: p. 14| CAAHEP Competency (2008):| CAAHEP Competency (2015): I.C.9| ABHES Competency: 1.b. 31. Which of the following types of medical practice might include a pediatrician, an internist, a dermatologist, an allergist, a neurologist, and a general surgeon? A. Solo practice B. Family practice C. Closed -panel health maintenance organization (HMO) D. Dermatology group practice ANS: C REF: p. 15| CAAHEP Competency (2008):| CAAHEP Competency (2015): VIII.C.1.a.| ABHES Competency: 8.c. 32. Traditionally, what distinguished a clinic from other types of medical offices? A. Care was free or very low-cost. B. A clinic was run by th eTfEedSeTraBl AgoNvKerSnEmLenLt.ER.COM C. Physicians shared equipment and personnel. D. Each physician saw only his or her own patients. ANS: A REF: p. 16| CAAHEP Competency (2008): | CAAHEP Competency (2015):| ABHES Competency: 1.a. 33. Which of the following might be studied scientifically by the National Center for Complementary and Alternative Medicine? A. Acupuncture B. Biofeedback C. Massage therapy D. All of the above ANS: D REF: p. 16| CAAHEP Competency (2008): | CAAHEP Competency (2015): | ABHES Competency: TRUE/FALSE 1. Most physician assistant programs award a master’s degree. ANS: T REF: p. 8| CAAHEP Competency (2008):| CAAHEP Competency (2015): X.C.5.| ABHES Competency: 1.b. 2. A medical assistant’s scope of practice is strictly defined by federal law. ANS: F REF: p. 10| CAAHEP Competency (2008):| CAAHEP Competency (2015): X .C.1.| ABHES Competency: 4.f.1. 3. A medical assistant should avoid using diagnostic terminology in the medical record. ANS: T REF: p. 10| CAAHEP Competency (2008):| CAAHEP Competency (2015): VI.C.4.| ABHES Competency: 8.a. 4. Complementary medicine refers to medical treatments that patients use in addition to standard medical treatments. ANS: T REF: p. 16| CAAHEP Competency (2008):| CAAHEP Competency (2015): | ABHES Competency: MATCHING Directions: Match each medical specialty with its definition. Not all of the definitions are used. A. Branch of medical practice that seeks to balance the structure and function of the body through manipulation of muscles and joints; given all privileges of those with MD degrees B. Specializes in conditi oTnsEoSf TthBeAskNinKSELLER.COM C. Provides anesthesia during surgery and other procedures D. Utilizes manipulations to treat spinal subluxations, affecting the spine and related neural structures E. Provides general medical care of children and adolescents F. Treats those with allergies and problems of the immune system G. Treat disorders of the feet and ankles H. Specializes in the care of the ear, nose, and throat I. Treats adults and children for routine care and complaints J. Treatment of the internal organs of adults by other than surgical means K. Performs surgical treatment of the large intestine and rectum L. Specializes in surgical care of bone and joint injuries and disorders 1. Internal medicine 2. Family medicine 3. Osteopathy 4. Dermatology 5. Podiatry 6. Anesthesiology 7. Pediatrics 8. Chiropractic 9. Gastroenterology 10. Allergist 1. ANS: J REF: p. 13| CAAHEP Competency (2008):| CAAHEP Competency (2015): I.C.9| ABHES Competency: 1.b. 2. ANS: I REF: p. 13| CAAHEP Competency (2008):| CAAHEP Competency (2015): I.C.9| ABHES Competency: 1. b. 3. ANS: A REF: p. 13| CAAHEP Competency (2008):| CAAHEP Competency (2015): I.C.9| ABHES Competency: 1.b. 4. ANS: B REF: p. 13| CAAHEP Competency (2008):| CAAHEP Competency (2015): I.C.9| ABHES Competency: 1.b. 5. ANS: G REF: p. 13| CAAHEP Competency (2008):| CAAHEP Competency (2015): I.C.9| ABHES Competency: 1.b. 6. ANS: C REF: p. 13| CAAHEP Competency (2008):| CAAHEP Competency (2015): I.C.9| ABHES Competency: 1.b. 7. ANS: E REF: p. 13| CAAHEP Competency (2008):| CAAHEP Competency (2015): I.C.9| ABHES Competency: 1.b. 8. ANS: D REF: p. 13| CAAHEP Competency (2008):| CAAHEP Competency (2015): I.C.9| ABHES Competency: 1.b. 9. ANS: K REF: p. 13| CAAHEP Competency (2008):| CAAHEP Competency (2015): I.C.9| ABHES Competency: 1.b. 10. ANS: F REF: p. 13| CAAHEP Competency (2008):| CAAHEP Competency (2015): I.C.9| ABHES Competency: 1.b. MATCHING: NURSING AND ALLIED HEALTH PROFESSIONALS Directions: Match each occupation and credential with its definition. A. Performs laboratory tests in the clinical laboratory and may supervise laboratory operations or provide consulting services B. Plans exercises for large muscle groups for rehabilitation and implements treatment plans C. Manages routine care under the supervision of a physician. Usually works in ambulatory care. D. Works with patient medical records; may provide assistance in planning, managing information, gathering data for medical research E. Entry -level nurse who performs direct patient care and clinical procedures; may work in hospitals, nursing homes, and ambulatory care settings. F. Performs administrative and clinical tasks in ambulatory care G. Advanced practice nurse who specializes in a specific area such as internal medicine or women’s health, and who often manages routine patient care in ambulatory settings H. Most common nurse providing care in inpatient settings; provides supervision for caregivers in both inpatient and outpatient settings. I. Assigns codes to patient charges and diagnoses for insurance billing. 11. Certified Professional Coder (CPC) 12. Medical Technologist (MT, MLT) 13. Nurse Practitioner (NP) 14. Practical Nurse (LPN, LVN) 15. Physician Assistant (PA) 16. Registered Nurse (RN) 17. Medical Assistant (MA) 18. Physical Therapist (PT) 19. Health Information Specialist (RHIA, RHIT) 11. ANS: I REF: p. 9| CAAHEP Competency (2008):| CAAHEP Competency (2015): X.C.5.| ABHES Competency: 1.b. 12. ANS: A REF: p. 9| CAAHEP Competency (2008):| CAAHEP Competency (2015): X.C.5.| ABHES Competency: 1.b. 13. ANS: G REF: p. 9| CAAHEP Competency (2008):| CAAHEP Competency (2015): X.C.5.| ABHES Competency: 1.b. 14. ANS: E REF: p. 9| CAAHEP Competency (2008):| CAAHEP Competency (2015): X.C.5.| ABHES Competency: 1.b. 15. ANS: C REF: p. 9| CAAHEP Competency (2008):| CAAHEP Competency (2015): X.C.5.| ABHES Competency: 1.b. 16. ANS: H REF: p. 9| CAAHEP CompTeteEnScyT(B20A0N8)K:|SCEALAHLEEPRC.oCmOpMetency (2015 ): X.C.5.| ABHES Competency: 1.b. 17. ANS: F REF: p. 9| CAAHEP Competency (2008):| CAAHEP Competency (2015): X.C.5.| ABHES Competency: 1.b. 18. ANS: B REF: p. 9| CAAHEP Competency (2008):| CAAHEP Competency (2015): X.C.5.| ABHES Competency: 1.b. 19. ANS: D REF: p. 9| CAAHEP Competency (2008):| CAAHEP Competency (2015): X.C.5.| ABHES Competency: 1.b. Chapter 02: The Professional Medical Assistant Bonewit -West: Today’s Medical Assistant, 3rd Edition MULTIPLE CHOICE Directions: Choose the best answer. Each answer is worth 2.2 points. 1. Which of the following changes in medical care encouraged the development of medical assisting as a profession? A. Physicians made more house calls. B. Medical offices had to submit insurance forms for patients covered by government insurance plans. C. Patients were given specific appointment times instead of just coming at any time. D. Patients were sent to the hospital for diagnostic testing . ANS: B REF: p. 20| CAAHEP Competency (2008): | CAAHEP Competency (2015): | ABHES Competency: 1.a. 2. What is meant by the term “defensive medicine”? A. Patients are more likely to sue a physician today than 50 years ago. B. Malpractice insurance costs have risen sharply over the past 50 years. C. Physicians order more diagnostic tests than before as a defense against a possible lawsuit. D. Performing diagnostic tests in the medical office increases the overhead or cost of doing business. ANS: C REF: p. 20| CAAHEP Competency (2008): | CAAHEP Competency (2015): | ABHES Competency: 4.e. 3. When was the American Association of Medical Assistants organized? A. 1956 B. 1966 C. 1978 D. 1988 ANS: A REF: p. 20| CAAHEP Competency (2008): | CAAHEP Competency (2015): | ABHES Competency: 1.b. 4. What is a means for medical assisting programs to demonstrate high quality? A. Advertising in professional journals B. Gaining and maintaining accreditation C. Establishing programs that last at least 2 years D. Including a practical experience in the program ANS: B REF: p. 20| CAAHEP Competency (2008): | CAAHEP Competency (2015): | ABHES Competency: 1.b. 5. What is the name given to the practical experience in a physician office that is included in a medical assisting program? A. Internship B. Practicum C. Supervised placement D. Externship ANS: D REF: p. 21| CAAHEP Competency (2008): | CAAHEP Competency (2015): | ABHES Competency: 1.a. 6. What is an advantage to a student of completing an accredited medical assisting program? A. After graduation, the student can easily obtain advanced placement toward a bachelor’s degree. B. After graduation, the student is eligible to take a medical assisting certification examination. C. After graduation, the student is more likely to be hired by the externship site. D. After graduation, the student automatically becomes certified. ANS: B REF: p. 21| CAAHEP Competency (2008): | CAAHEP Competency (2015): | ABHES Competency: 11.a. 7. If a medical assistant performs only those procedures that he or she is trained for and allowed to perform by law, what is being demonstrated? A. Doing the job B. Being appropriate C. Working within the scoTpEe SofTpBraAcNtiKceSELLER.COM D. Refusing to be a team player ANS: C REF: p. 21| CAAHEP Competency (2008):| CAAHEP Competency (2015): X.C.1.| ABHES Competency: 4.f.1. 8. Which of the following is/are important character traits for a medical assistant? A. Being tolerant of different beliefs and attitudes B. Limiting himself or herself to only the specific tasks that have been assigned C. Taking responsibility to tell patients when they should change their medications D. Expressing an interest in fashion and stylish appearance on the job E. All of the above ANS: A REF: p. 21 9. Which medical assistant is likely to be most successful? A. One who rushes through tasks to finish everything quickly B. One who uses every spare moment calling his or her child’s daycare center C. One who can remain calm when things do not go as planned D. One who places the most emphasis on accurate paperwork ANS: C REF: p. 22| CAAHEP Competency (2008): | CAAHEP Competency (2015): | ABHES Competency: 11.b. 10. Why are neatness and good grooming important for medical assistants? A. They help the medical assistant project a professional image. B. Clean hair and hands help prevent the spread of infection. C. If medical office staff looks professional, it helps patients believe that they will receive competent care. D. Excessive jewelry can become tangled in equipment or tear gloves. E. All of the above. ANS: E REF: p. 22| CAAHEP Competency (2008): | CAAHEP Competency (2015): | ABHES Competency: 11.b. 11. How can the medical assistant maintain a professional appearance? A. Wear a business suit when attending to patients in an examination room. B. Keep long artificial nails well maintained and neatly polished. C. Limit jewelry to post earrings and a plain wedding band (if married). D. Wear long hair down as long as it is clean. E. All of the above. ANS: C REF: p. 22| CAAHEP Competency (2008): | CAAHEP Competency (2015): | ABHES Competency: 11.b. 12. Which of the following actions should the medical assistant take without being asked? A. Restock examination rooms if there is no patient waiting. B. Order new magazine subscriptions for the office waiting room. C. Rearrange the furniture in the waiting room. D. Remove and shred filesToEfSpTatBieAntNs KwShoELhaLvEe Rno.tCbOeeMn seen within the p ast three years. ANS: A REF: p. 23| CAAHEP Competency (2008): | CAAHEP Competency (2015): | ABHES Competency: 1.d. 13. Which of the following behaviors demonstrates that a medical assistant fails to work well with others? A. Accepting criticism and trying to improve performance B. Working within the established chain of command C. Helping another staff member when work is busy D. Complaining about staff members who do not pull their weight ANS: D REF: p. 24| CAAHEP Competency (2008): | CAAHEP Competency (2015): | ABHES Competency: 11.b. 14. What is a key concept of the Hippocratic oath? A. Keep good records. B. Collect a fee from every patient. C. Do no harm. D. Refer patients to another physician as needed. ANS: C REF: p. 25| CAAHEP Competency (2008): | CAAHEP Competency (2015): | ABHES Competency: 15. Which of the following is an important element of professionalism for medical assistants and physicians? A. Prioritizing care for patients who have important jobs B. Always protecting other health professionals from criticism or censure, no matter how they behave C. Accepting only a few patients with Medicaid insurance D. Obtaining continuing education to stay current in the profession ANS: D REF: p. 28| CAAHEP Competency (2008): | CAAHEP Competency (2015): | ABHES Competency: 11.b. 16. Which of the following agencies accredits medical assisting education programs? A. OSHA B. CAAHEP C. AMA D. ASCP ANS: B REF: p. 20| CAAHEP Competency (2008): | CAAHEP Competency (2015): | ABHES Competency: 1.c. 17. What credential is obtained if a medical assistant passes the certification examination in medical assisting given by the American Medical Technologists (AMT)? A. CMA (AAMA ) B. RMA C. EMT D. CPR ANS: B REF: p. 27| CAAHEP Competency (2008): | CAAHEP Competency (2015): | ABHES Competency: 1.c. 18. Which areas of specialization offer certification in addition to a general certification in medical assisting? A. Podiatric medical assistant B. Medical administrative specialist C. Certified coding specialist —physician -based D. Ophthalmic medical assistant E. All of the above ANS: E REF: p. 27| CAAHEP Competency (2008): | CAAHEP Competency (2015): | ABHES Competency: 1.b. 19. How often must a CMA (AAMA) (certified medical assistant) recertify to continue to use the credential? A. Every year B. Every 3 years C. Every 5 years D. Every 7 years ANS: C REF: p. 28| CAAHEP Competency (2008): | CAAHEP Competency (2015): | ABHES Competency: 1.c. 20. How many contact hours must an RMA (registered medical assistant) obtain in order to recertify? A. 30 contact hours B. 20 contact hours C. 10 contact hours D. 5 contact hours ANS: A REF: p. 28| CAAHEP Competency (2008): | CAAHEP Competency (2015): | ABHES Competency: 1.c. 21. How can a medical assistant find approved educational programs to meet his or her continuing education needs? A. Any college course qualifies as continuing education. B. Professional organizations offer approved continuing education programs at their meetings. C. Through medical journals published for physicians. D. None of the above. ANS: B REF: p. 28| CAAHEP Competency (2008): | CAAHEP Competency (2015): | ABHES Competency: 11.b. 22. Which of the following is aTsEeSrvTicBeAtyNpKicSalElyLpLroEvRid.eCd OfoMr members by professional organizations? A. Passing legislation that improves conditions for the profession B. Providing employment C. Providing continuing education opportunities D. Providing malpractice and liability insurance ANS: C REF: p. 28| CAAHEP Competency (2008): | CAAHEP Competency (2015): | ABHES Competency: 1.b. 23. What type of records may medical a ssistants maintain and/or file? A. Paper medical records B. Insurance records C. Dictated progress notes D. Paper laboratory results E. All of the above ANS: E REF: p. 30| CAAHEP Competency (2008): | CAAHEP Competency (2015): | ABHES Competency: 1.d. 24. Which activity is performed by the medical assistant so that the medical office can be paid for services to patients? A. Filing medical records