(Test Bank) Managing Human Resources Productivity, Quality of Work Life, Profits

Cascio, 11

Business

Test Bank

11th Edition

• $15.00 $50.00

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Description

Test Bank for Managing Human Resources Productivity, Quality of Work Life, Profits, The downloadable file consists of 952 pages, and the total size of the file is 5.41 MB. Purchase now only for highly discounted price.

Author(s): Cascio

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Study Note Preview

1-1 Copyright © 2019 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education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opyright © 2019 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education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opyright © 2019 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education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opyright © 2019 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education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opyright © 2019 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education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opyright © 2019 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. >="!#$%&+1(,(*5&.-&+35&(3'(7(':+,&./&6.0;+35&*.&6.0;%*%9&6.33%6*9&%B6$+3)%9&./&6.,,+1./+*%&8(*$&.*$%/&(3'(7(':+,4&./&6.0;+3(%4&+/.:3'&*$%&8./,'&(4&O3.83&+4&\\\\\"&&&&!J"&!;/.':6*(7(*5!!]"&!$:0+3&/%4.:/6%&0+3+)%0%3*!!D"&!),.1+,(2+*(.3!!S"&!7(/*:+,&8./O-./6%&-./%6+4*(3)! !!!>>"![3&*$%&6.3*%B*&.-&),.1+,(2+*(.39&6.37%3*(.3+,&%6.3.0(64&(3&*$%&^3(*%'&_*+*%4&$+4&,.3)&$%,'&*$+*`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opyright © 2019 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. >C"!\\\\\&+/%&*$%&0.4*&7(*+,&+44%*4&(3&8./O&4%**(3)4"&&&&!J"&!R%.;,%!!]"&!#%6$3.,.)(%4!!D"&!D:,*:/%4!!S"&!<(3+36%4! !!!>E"!J,,&.-&*$%&-.,,.8(3)&+/%&)%3%/+,&6+*%)./(%4&.-&$:0+3&/%4.:/6%&0+3+)%0%3*&+6*(7(*(%4&aVDaR#`&&&&!J"&!0+3+)(3)&6$+3)%"!!]"&!'%7%,.;0%3*"!!D"&!.:*;,+6%0%3*"!!S"&!+'?:4*0%3*"! !!!>H"!_*+--(3)&6.0;/(4%4&+,,&.-&*$%&-.,,.8(3)&+6*(7(*(%4&aVDaR#`&&&&!J"&!('%3*(-5(3)&8./O&/%U:(/%0%3*4&8(*$(3&+3&./)+3(2+*(.3"!!]"&!(37.,7(3)&%0;,.5%%4&(3&1:4(3%44&4*/+*%)5"!!D"&!/%6/:(*(3)9&4%,%6*(3)9&+3'&;/.0.*(3)&U:+,(-(%'&6+3'('+*%4"!!S"&!'%*%/0(3(3)&*$%&3:01%/4&.-&;%.;,%&+3'&*$%&4O(,,4&3%6%44+/5&*.&'.&*$%&8./O"! !!!>I"!G%*%3*(.3&6.0;/(4%4&+,,&.-&*$%&-.,,.8(3)&+6*(7(*(%4&aVDaR#`&&&&!J"&!/%8+/'(3)&%0;,.5%%4&-./&;%/-./0(3)&*$%(/&?.14&%--%6*(7%,5"!!]"&!%34:/(3)&$+/0.3(.:4&8./O(3)&/%,+*(.34&1%*8%%3&%0;,.5%%4&+3'&0+3+)%/4"!!D"&!0+(3*+(3(3)&+&4+-%9&$%+,*$5&8./O&%37(/.30%3*"!!S"&!('%3*(-5(3)&8./O&/%U:(/%0%3*4&8(*$(3&+3&./)+3(2+*(.3"! !!! 1-8 Copyright © 2019 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. >L"!#$%&6+*%)./5&.-&$:0+3&/%4.:/6%&0+3+)%0%3*&/%4;.34(1(,(*(%4&+(0%'&+*&;/%4%/7(3)&+3'&%3$+36(3)&%0;,.5%%&?.1&6.0;%*%36%&(4`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b&&&&!J"&!D.0;%34+*(.3&+3'&1%3%-(*4!!]"&!R%/-./0+36%&-%%'1+6O&*.&4:1./'(3+*%4!!D"&!A+3+)%0%3*&+3'&./)+3(2+*(.3+,&'%7%,.;0%3*!!S"&!<+6%N*.N-+6%&/%4.,:*(.3&.-&6.3-,(6*! !!! 1-9 Copyright © 2019 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. @>"![3&*%/04&.-&4*+--(3)9&*$%&/%4;.34(1(,(*5&.-&,(3%&0+3+)%0%3*&(4`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b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opyright © 2019 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. @H"!T$(6$&.-&*$%&-.,,.8(3)&(4&+&-%+*:/%&.-&),.1+,(2+*(.3b&&&&!J"&!D$%+;&,+1./!!]"&!R,%3*(-:,&/%4.:/6%4!!D"&!a+4%&.-&*/+7%,!!S"&!J,,&.-&*$%4%! !!!@I"!T$(6$&.-&*$%&-.,,.8(3)&4*+*%0%3*4&(4&*/:%&.-&$.8&*$%&),.1+,(2+*(.3&.-&6.0;+3(%4&$+4&+--%6*%'&*$%&),.1+,&%6.3.05b&&&&!J"&!K;%3&1./'%/4&$+7%&+,,.8%'&3%8&('%+4&+3'&*%6$3.,.)5&*.&-,.8&-/%%,5"!!]"&!J66%,%/+*(3)&;/.':6*(7(*5&)/.8*$&$+4&+,,.8%'&6.0;+3(%4&*.&1%6.0%&0./%&6.0;%*(*(7%"!!D"&!#$%/%&(4&+&)/.8(3)&-%+/&*$+*&),.1+,(2+*(.3&.3,5&1%3%-(*4&1()&1:4(3%44%4"!!S"&!J,,&.-&*$%4%! !!!@L"!F.8&'.&,%44N'%7%,.;%'&6.:3*/(%4&8(3&-/.0&),.1+,(2+*(.3b&&&&!J"&!#$%5&6+3&4%,,&4.;$(4*(6+*%'&*%6$3.,.)(%4&*.&%0%/)(3)&%6.3.0(%4"!!]"&!#$%5&)%*&?.14&0+O(3)&,.8N6.4*&;/.':6*4&-./&/(6$&6.:3*/(%4"!!D"&!#$%5&)+(3&*$%&+1(,(*5&*.&1:5&%B;%34(7%&(0;./*4"!!S"&!#$%5&6+3&4%,,&4%/7(6%4&*.&/%,+*(7%,5&:3'%/'%7%,.;%'&6.:3*/(%4"! !!!CM"!P,.1+,(2+*(.3&$+4&1%%3&%36.:/+)%'&15`&&&&!J"&!*$%&%+4%&.-&*/+7%,&+3'&6.00:3(6+*(.3"!!]"&!+&'%6/%+4%&(3&%0;,.5%%4&8(,,(3)&*.&*+O%&-./%()3&;.4*4"!!D"&!*$%&6.0;,%B(*5&.-&0+*/(B&./)+3(2+*(.34"!!S"&!+&,+6O&.-&),.1+,&/%4.:/6%4"! !!! 1-11 Copyright © 2019 McGraw-Hill Education. 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C!"!D.6+ND.,+&%+/34&0./%&*$+3&\\\\\&;%/6%3*&.-&(*4&/%7%3:%4&-/.0&.:*4('%&*$%&^3(*%'&_*+*%4"&&&&!J"&!!C!!]"&!=C!!D"&!HC!!S"&!LC! !!!C="!#$%&0.4*&(0;./*+3*&(3*%,,%6*:+,&;/.;%/*5&(3&*$%&6/%+*(7%&%6.3.05&(4`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opyright © 2019 McGraw-Hill Education. 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b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opyright © 2019 McGraw-Hill Education. 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CI"!T$(6$&.-&*$%&-.,,.8(3)&(4&+&6$+/+6*%/(4*(6&.-&T(,,(+0&c"&D.3+*5Q4&4%7%3&4%6/%*4&-./&3:/*:/(3)&,%+'%/4b&&&&!J"&!Y%+'%/4&0:4*&1%&$(/%'&-/.0&%B*%/3+,&4.:/6%4&/+*$%/&*$+3&'%7%,.;%'&(3*%/3+,,5"!!]"&!Y%+'%/4&0:4*&)(7%&;%.;,%&*$%&*..,4&+3'&;%/0(44(.3&*.&8./O&.3&*$%(/&.83&*%/04"!!D"&!Y%+'%/4&0:4*&-.6:4&.3&'%7%,.;(3)&-/(%3',5&/%,+*(.34$(;4&8(*$&*$%&Da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`&&&&!J"&!6../'(3+*(.3&.-&6.3*/.,"!!]"&!-,%B(1,%&8./O&46$%':,%4"!!D"&!*.*+,&U:+,(*5&0+3+)%0%3*"!!S"&!:3(*5&.-&6.00+3'"! !!! 1-14 Copyright © 2019 McGraw-Hill Education. 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E="!#$%&0%+4:/%&.-&*$%&.:*;:*&.-&)..'4&+3'&4%/7(6%4&/%,+*(7%&*.&*$%&(3;:*&.-&,+1./9&6+;(*+,9&+3'&%U:(;0%3*&(4&O3.83&+4`&&&&!J"&!U:+,(*5&%3$+36%0%3*"!!]"&!;/.-(*4"!!D"&!;/.':6*(7(*5"!!S"&!/%4.:/6%4"! !!!E>"!J66./'(3)&*.&*$%&*%B*9&U:+,(*5&.-&8./O&,(-%&(4&'%-(3%'&(3&*%/04&.-`&&&&!J"&!%0;,.5%%4Q&;%/6%;*(.34&.-&*$%(/&8%,,N1%(3)&+*&8./O"!!]"&!*$%&,%7%,&.-&;/.':6*(7(*5&+6$(%7%'&15&%0;,.5%%4"!!D"&!*$%&.1?%6*(7%&(3'(6%4&.-&%0;,.5%%&8%,,N1%(3)&+*&8./O"!!S"&!*$%&'%)/%%&*.&8$(6$&+3&./)+3(2+*(.3&+'.;*4&c+;+3%4%&0+3+)%/(+,&;/(36(;,%4"! !!!E@"!\\\\\&(37.,7%4&)(7(3)&8./O%/4&*$%&.;;./*:3(*5&*.&0+O%&'%6(4(.34&+1.:*&*$%&'%4()3&.-&*$%(/&?.14&+3'&8./O;,+6%49&+3'&8$+*&*$%5&3%%'&*.&0+O%&;/.':6*4&./&*.&'%,(7%/&4%/7(6%4&0.4*&%--%6*(7%,5"&&&&!J"&![3*%/3+*(.3+,&K/)+3(2+*(.3&-./&_*+3'+/'(2+*(.3!!]"&!G%%3)(3%%/(3)!!D"&!_(B&_()0+!!S"&!W:+,(*5&.-&8./O&,(-%! !!!EC"!J66./'(3)&*.&*$%&_.6(%*5&-./&F:0+3&G%4.:/6%&A+3+)%0%3*9&*$%&6.34:,*+*(.3&6.0;%*%365&.-&FG&4:66%44&(4&'%-(3%'&+4&*$%&+1(,(*5&*.`&&&&!J"&!;/.7('%&):('+36%&*.&./)+3(2+*(.3+,&4*+O%$.,'%/4"!!]"&!'(/%6*&+3'&6.3*/(1:*%&*.&(3(*(+*(7%4&+3'&;/.6%44%4&8(*$(3&*$%&./)+3(2+*(.3"!!D"&!%--%6*(7%,5&%B6$+3)%&8(*$&4*+O%$.,'%/4"!!S"&!:3'%/4*+3'&+3'&+;;,5&(3-./0+*(.3&*.&6.3*/(1:*%&*.&*$%&./)+3(2+*(.3Q4&4*/+*%)(6&;,+3"! !!! 1-15 Copyright © 2019 McGraw-Hill Education. 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EE"!J66./'(3)&*.&*$%&_.6(%*5&-./&F:0+3&G%4.:/6%&A+3+)%0%3*9&*$%&6.00:3(6+*(.3&6.0;%*%365&.-&FG&4:66%44&(4&'%-(3%'&+4&*$%&+1(,(*5&*.`&&&&!J"&!0+B(0(2%&*$%&./)+3(2+*(.3Q4&;/.-(*4"!!]"&!%--%6*(7%,5&%B6$+3)%&8(*$&4*+O%$.,'%/4"!!D"&!6.34('%/&*$%&;%/4;%6*(7%4&+3'&1+6O)/.:3'4&.-&+,,&;+/*(%4"!!S"&!0+3+)%&(3*%/+6*(.34&*.&;/.7('%&4%/7(6%&+3'&*.&4:;;./*&*$%&./)+3(2+*(.3"! !!!EH"!J66./'(3)&*.&*$%&_.6(%*5&-./&F:0+3&G%4.:/6%&A+3+)%0%3*9&*$%&6/(*(6+,&%7+,:+*(.3&6.0;%*%365&.-&FG&4:66%44&(4&'%-(3%'&+4&*$%&+1(,(*5&*.`&&&&!J"&!%--%6*(7%,5&%B6$+3)%&8(*$&4*+O%$.,'%/4"!!]"&!:3'%/4*+3'&+3'&+;;,5&(3-./0+*(.3&*.&6.3*/(1:*%&*.&*$%&./)+3(2+*(.3Q4&4*/+*%)(6&;,+3"!!D"&!'(/%6*&+3'&6.3*/(1:*%&*.&(3(*(+*(7%4&+3'&;/.6%44%4&8(*$(3&*$%&./)+3(2+*(.3"!!S"&!(3*%/;/%*&(3-./0+*(.3&*.&0+O%&1:4(3%44&'%6(4(.34&+3'&/%6.00%3'+*(.34"! !!!EI"!J66./'(3)&*.&*$%&_.6(%*5&-./&F:0+3&G%4.:/6%&A+3+)%0%3*9&*$%&,%+'%/4$(;&+3'&3+7()+*(.3&6.0;%*%365&.-&FG&4:66%44&(4&'%-(3%'&+4&*$%&+1(,(*5&*.`&&&&!J"&!(3*%/;/%*&(3-./0+*(.3&*.&0+O%&1:4(3%44&'%6(4(.34&+3'&/%6.00%3'+*(.34"!!]"&!'(/%6*&+3'&6.3*/(1:*%&*.&(3(*(+*(7%4&+3'&;/.6%44%4&8(*$(3&*$%&./)+3(2+*(.3"!!D"&!(3*%)/+*%&6./%&7+,:%49&(3*%)/(*59&+3'&+66.:3*+1(,(*5&*$/.:)$.:*&+,,&./)+3(2+*(.3+,&+3'&1:4(3%44&;/+6*(6%4"!!S"&!0+3+)%&(3*%/+6*(.34&*.&;/.7('%&4%/7(6%&+3'&*.&4:;;./*&*$%&./)+3(2+*(.3"! !!!