(Test Bank) Operations and Supply Chain Management

Russell,Taylor, 11

Business

Test Bank

11th Edition

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Test Bank for Operations and Supply Chain Management, The downloadable file consists of 923 pages, and the total size of the file is 5.05 MB. Purchase now only for highly discounted price.

Author(s): Russell, Taylor

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Copyright © 2023 John Wiley & Sons, Inc. Unauthorized copying, distribution, or transmission of this page is prohibited. 1 Chapter 1 Introduction to Operations and Supply Chain Management Question type: True -False 1) The operations function is concerned with more than just the day -to-day operations of a firm’s productive systems. Answer: True Title: True False Question 01 Difficulty: Easy Learning Objective 1: Describe what the operations function is and how it relates to other business functions. Section Reference 1: The Operations Function Bloomcode: Comprehension 2) A warehouse operation is an example of a physical transformation process. Answer: False Title: True False Question 02 Difficulty: Easy Learning Objective 1: Describe what the operations function is and how it relates to other business functions. Section Reference 1: The Operations Function Bloomcode: Knowledge 3) A value chain is a series of activities from supplier to customer that adds value to a product or service. Answer: True Title: True False Question 03 Difficulty: Easy Learning Objective 1: Describe what the operations function is and how it relates to other business functions. Section Reference 1: The Operations Function Bloomcode: Knowledge Test Bank for Operations & Supply Chain Management , Eleventh Edition Copyright © 2023 John Wiley & Sons, Inc. Unauthorized copying, distribution, or transmission of this page is prohibited. 2 4) Human resources management provides product demand estimates that are used in production decisions. Answer: False Title: True False Question 04 Difficulty: Easy Learning Objective 1: Describe what the operations function is and how it relates to other business functions. Section Reference 1: The Operations Function Bloomcode: Knowledge 5) A retail operation is an example of an exchange transformation process. Answer: True Title: True False Question 05 Difficulty: Easy Learning Objective 1: Describe what the operations function is and how it relates to other business functions. Section Reference 1: The Operations Function Bloomcode: Knowledge 6) Operations management designs, operates, and improves marketing systems. Answer: False Title: True False Question 0 6 Difficulty: Easy Learning Objective 1: Describe what the operation s function is and how it relates to other business functions. Section Reference 1: The Operations Function Bloomcode: Knowledge 7) An operations manager’s decision making benefits from an integrated view of business organizations. Answer: True Title: T rue False Question 0 7 Difficulty: Easy Learning Objective 1: Describe what the operations function is and how it relates to other business functions. Section Reference 1: The Operations Function Chapter 1 Introduction to Operations and Supply Chain Management Copyright © 2023 John Wiley & Sons, Inc. Unauthorized copying, distribution, or transmission of this page is prohibited. 3 Bloomcode: Knowledge 8) The systematic analysis of work met hods is known as operations research. Answer: False Title: True False Question 0 8 Difficulty: Easy Learning Objective 2: Discuss the key factors that have contributed to the evolution of operations and supply chain management. Section Reference 2: The Evolution of Operations and Supply Chain Management Bloomcode: Knowledge 9) Toyota changed the rules of production from mass production to lean production, a system that emphasizes quality and flexibility, rather than efficiency and quantity. Answer: True Title: True False Question 09 Difficulty: Easy Learning Objective 2: Discuss the key factors that have contributed to the evolution of operations and supply chain management. Section Reference 2: The Evolution of Operations and Supply Chain Management Bloomcode: Knowledge 10) The era of sustainability began when a global recession in the late 2000s, caused companies to start focusing on the most critical factors to preserve their business during the downturn. Answer: True Title: True False Question 10 Difficulty: Easy Learning Objective 2: Discuss the key factors that have contributed to the evolution of operations and supply chain management. Section Reference 2: The Evolution of Operations and Supply Chain Management Bloomcode: Knowledge 11) In 2010, the US surpassed China as the world’s largest manufacturer. Answer: False Title: True False Question 11 Test Bank for Operations & Supply Chain Management , Eleventh Edition Copyright © 2023 John Wiley & Sons, Inc. Unauthorized copying, distribution, or transmission of this page is prohibited. 4 Difficulty: Easy Learning Objective 2: Discuss the key factors that have contributed to the evolution of operations and supply chain management. Section Reference 2: 1 The Evolution of Operations and Supply Chain Management Bloomcode: Knowledge 12) One of the first factors considered in whether to outsource production to other countries is the cost of labor . Answer: True Title: True False Question 12 Difficulty: Easy Learning Objective 3: Discuss how and why businesses operate globally and explain the importance of globalization in supply chain management. Section Reference 3: Globalization Bloomcode: Know ledge 13) The European Union requires that strict quality and environmental standards be met before companies can do business with member countries. Answer: True Title: True False Question 13 Difficulty: Easy Learning Objective 3: Discuss how and why businesses operate globally and explain the importance of globalization in supply chain management. Section Reference 3: Globalization Bloomcode: Knowledge 14). Rising hourly wages in China drive manufacturers to move the production facilities to Vietnam, Cambodia, and Malaysia. Answer: True Title: True False Question 14 Difficulty: Easy Learning Objective 3: Discuss how and why businesses operate globally and explain the importance of globalization in supply chain management. Section Reference 3: Globalization Bloomcode: Knowledge Chapter 1 Introduction to Operations and Supply Chain Management Copyright © 2023 John Wiley & Sons, Inc. Unauthorized copying, distribution, or transmission of this page is prohibited. 5 15) Globalization has affected manufacturing but NOT service operations. Answer: False Title: True False Question 15 Difficulty: Easy Learning Objective 3: Discuss how and why businesses operate globally and explain th e importance of globalization in supply chain management. Section Reference 3: Globalization Bloomcode: Knowledge 16) Two -thirds of today’s businesses operate globally. Answer: True Title: True False Question 16 Difficulty: Easy Learning Objective 3: Discuss how and why businesses operate globally and explain the importance of globalization in supply chain management. Section Reference 3: Globalization Bloomcode: Knowledge 17) Japan, the United States, and Brazil have always pro duced more goods for their own markets than for export. Answer: True Title: True False Question 17 Difficulty: Easy Learning Objective 3: Discuss how and why businesses operate globally and explain the importance of globalization in supply chain manageme nt. Section Reference 3: Globalization Bloomcode: Knowledge 18) Increases in productivity enable a nation to raise its standard of living. Answer: True Title: True False Question 18 Difficulty: Easy Learning Objective 4: Calculate and interpret productivity measures used for measuring competitiveness. Section Reference 4: Productivity and Competitiveness Bloomcode: Knowledge Test Bank for Operations & Supply Chain Management , Eleventh Edition Copyright © 2023 John Wiley & Sons, Inc. Unauthorized copying, distribution, or transmission of this page is prohibited. 6 19) “Deploying the strategy” is a step in strategy formulation that evaluates the alignment between core compet encies and order winners. Answer: False Title: True False Question 19 Difficulty: Easy Learning Objective 5: Discuss the importance of operations and supply chain management to a firm’s strategy, and the process of developing, aligning and deploying strategy. Section Reference 5: Strategy and Operations Bloomcode: Knowledge 20) “Positioning the firm” is a step in strategy formulation that defines how firms will compete in the marketplace. Answer: True Title: True False Question 20 Diffic ulty: Easy Learning Objective 5: Discuss the importance of operations and supply chain management to a firm’s strategy, and the process of developing, aligning and deploying strategy. Section Reference 5: Strategy and Operations Bloomcode: Knowledge 21) An order qualifier is the characteristic of a product that wins orders in the marketplace. Answer: False Title: True False Question 21 Difficulty: Easy Learning Objective 5: Discuss the importance of operations and supply chain management to a firm’s st rategy, and the process of developing, aligning and deploying strategy. Section Reference 5: Strategy and Operations Bloomcode: Knowledge 22) Core competencies tend to be processes and NOT products or technologies. Answer: True Title: True False Questi on 22 Difficulty: Easy Chapter 1 Introduction to Operations and Supply Chain Management Copyright © 2023 John Wiley & Sons, Inc. Unauthorized copying, distribution, or transmission of this page is prohibited. 7 Learning Objective 5: Discuss the importance of operations and supply chain management to a firm’s strategy, and the process of developing, aligning and deploying strategy. Section Reference 5: Strategy and Operations Bloomcode: Knowledge 23) Firms compete in the marketplace based on cost, speed, quality and flexibility. Answer: True Title: True False Question 23 Difficulty: Easy Bloomcode: Knowledge Learning Objective 5: Discuss the importance of operations and supply chain management to a firm’s strategy, and the process of developing, aligning and deploying strategy. Section Reference 5: Strategy and Operations Bloomcode: Knowledge Question type: Multiple -Choice 24) Which of the following is NOT one of the primary functional areas of a firm ? a) finance/accounting b) operations c) human resources d) legal compliance Answer: d Title: Multiple Choice Question 24 Difficulty: Easy Learning Objective 1: Describe what the operations function is an d how it relates to other business functions. Section Reference 1: The Operations Function Bloomcode: Comprehension 25) Operations management is concerned with the _________ of a firm’s productive systems. a) design b) operation c) improvement d) All of these answer choices are correct . Answer: d Test Bank for Operations & Supply Chain Management , Eleventh Edition Copyright © 2023 John Wiley & Sons, Inc. Unauthorized copying, distribution, or transmission of this page is prohibited. 8 Title: Multiple Choice Question 25 Difficulty: Easy Learning Objective 1: Describe what the operations function is and how it relates to other business functions. Section Reference 1: The Operations Function Bloomcode: Knowledge 26) The transformation process associated with health care is best described as a) locational . b) exchange . c) physiological . d) informational . Answer: c Title: Multiple Choice Question 26 Difficulty: Easy Learning Objective 1: Describe what the operations function is and how it relates to other business functions. Section Reference 1: The Operations Function Bloomcode: Knowledge 27) Operations provides marketing function with all of the following information, EXCE PT a) product or service availability . b) sales forecasts . c) lead-time estimates . d) delivery schedules . Answer: b Title: Multiple Choice Question 27 Difficulty: Easy Learning Objective 1: Describe what the operations function is and how it relates to o ther business functions. Section Reference 1: The Operations Function Bloomcode: Knowledge 28) All of the following are responsibilities of operations managers EXCEPT a) acquiring financial resources . b) managing inventories . c) planning production . d) scheduling production . Answer: a Chapter 1 Introduction to Operations and Supply Chain Management Copyright © 2023 John Wiley & Sons, Inc. Unauthorized copying, distribution, or transmission of this page is prohibited. 9 Title: Multiple Choice Question 28 Difficulty: Easy Learning Objective 1: Describe what the operations function is and how it relates to other business functions. Section Reference 1: The Operations Functio n Bloomcode: Knowledge 29) Which of the following best fits the definition of lean production? a) a system that prizes efficiency and quantity b) a system that prizes efficiency and quality c) a system that prizes flexibility and quantity d) a system tha t prizes flexibility and quality Answer: d Title: Multiple Choice Question 29 Difficulty: Easy Learning Objective 2: Discuss the key factors that have contributed to the evolution of operations and supply chain management. Section Reference 2: The Evolut ion of Operations and Supply Chain Management Bloomcode: Knowledge 30) Sustainability is concerned with a) maximizing profits b) extending global supply chains c) preserv ing the health of the enterprise or people in the long term d) increasing market share Answer: c Title: Multiple Choice Question 30 Difficulty: Easy Learning Objective 2: Discuss the key factors that have contributed to the evolution of operations and supply chain management. Section Reference 2: The Evolution of Operations an d Supply Chain Management Bloomcode: Knowledge 31) An effective positioning strategy considers all of the following EXCEPT a) strengths and weaknesses of the organization . b) needs of the marketplace . c) composition of top management team . d) positions o f competitors . Test Bank for Operations & Supply Chain Management , Eleventh Edition Copyright © 2023 John Wiley & Sons, Inc. Unauthorized copying, distribution, or transmission of this page is prohibited. 10 Answer: c Title: Multiple Choice Question 31 Difficulty: Easy Learning Objective 2: Discuss the key factors that have contributed to the evolution of operations and supply chain management. Section Reference 2: The Evolution of Operations and Supply Chain Management Bloomcode: Knowledge 32) Which of the following is NOT an event or concept associated with the quality revolution? a) TQM b) Internet c) Six Sigma d) JIT Answer: b Title: Multiple Choice Question 32 Difficulty: Easy Learning Objective 2: Discuss the key factors that have contributed to the evolution of operations and supply chain management. Section Reference 2: The Evolution of Operations and Supply Chain Management Bloomcode: Knowledge 33) Linear programming, wait ing line theory , simulation, and PERT/CPM are all elements of which era of operations and supply chain management? a) quality research b) operations research c) internet revolution d) globalization Answer: b Title: Multiple Choice Question 33 Difficulty: Easy Learning Objective 2: Discuss the key factors that have contributed to the evolution of operations and supply chain management. Section Reference 2: The Evolution of Operations and Supply Chain Management Bloomcode: Knowledge 34) Dividing a job int o a series of small tasks, each performed by a different worker, is known as a) craft production . b) scientific management . c) division of labor . Chapter 1 Introduction to Operations and Supply Chain Management Copyright © 2023 John Wiley & Sons, Inc. Unauthorized copying, distribution, or transmission of this page is prohibited. 11 d) interchangeable parts . Answer: c Title: Multiple Choice Question 34 Difficulty: Easy Learning Objective 2: Discuss the key factors that have contributed to the evolution of operations and supply chain management. Section Reference 2: The Evolution of Operations and Supply Chain Management Bloomcode: Knowledge 35) The most recent era in the evolution of operations and supply chain management is a) internet revolution . b) sustainability . c) globalization d) digital revolution . Answer: d Title: Multiple Choice Question 35 Difficulty: Medium Learning Objective 2: Discuss the key factors that h ave contributed to the evolution of operations and supply chain management. Section Reference 2: The Evolution of Operations and Supply Chain Management Bloomcode: Analysis 36) Which of the following is NOT a component of the digital revolution ? a) 3D pr inting . b) Internet of Things . c) autonomous vehicles . d) E-commerce Answer: d Title: Multiple Choice Question 36 Difficulty: Easy Learning Objective 2: Discuss the key factors that have contributed to the evolution of operations and supply chain management. Section Reference 2: The Evolution of Operations and Supply Chain Management Bloomcode: Knowledge 37) Mass production is well suited to all of the following EXCEPT a) producing large volumes of goods quickly. b) adapting quickly to changes in market demand. Test Bank for Operations & Supply Chain Management , Eleventh Edition Copyright © 2023 John Wiley & Sons, Inc. Unauthorized copying, distribution, or transmission of this page is prohibited. 12 c) producing standardized products for a large market. d) All of these answer choices are correct. Answer: b Title: Multiple Choice Question 37 Difficulty: Easy Learning Objective 2: Discuss the key factors that have contributed to the evolution of operations and supply chain management. Section Reference 2: The Evolution of Operations and Supply Chain Management Bloomcode: Knowledge 38) Scientific management is a) the management of scientists working in a company . b) the management of scientific experiments so that they will align with the company’s strategy . c) the use of observation, measurement, and analysis to identify the best method to perform a job. d) another name for the division of labor . Answer: c Title: Multiple Choice Question 38 Difficulty: Easy Learning Objective 2: Discuss the key factors that have contributed to the evolution of operations and supply chain management. Section Reference 2: The Evolution of Operations and Supply Chain Management Bloom code: Knowledge 39) Henry Ford famously applied a) interchangeable parts . b) linear programing . c) theories of motivation . d) scientific management . Answer: d Title: Multiple Choice Question 39 Difficulty: Easy Learning Objective 2: Discuss the key factors that have contributed to the evolution of operations and supply chain management. Section Reference 2: The Evolution of Operations and Supply Chain Management Bloomcode: Knowledge Chapter 1 Introduction to Operations and Supply Chain Management Copyright © 2023 John Wiley & Sons, Inc. Unauthorized copying, distribution, or transmission of this page is prohibited. 13 40) The production system that prizes flexibility and quality over efficiency and quantity is known as a) mass production. b) craft production. c) lean production. d) electronic commerce. Answer: c Title: Multiple Choice Question 40 Difficulty: Easy Bloomcode: Knowledge Learning Objective 2: Discuss the key factors tha t have contributed to the evolution of operations and supply chain management. Section Reference 2: The Evolution of Operations and Supply Chain Management Bloomcode: Knowledge 41) Companies pursue globalization for all of the following reasons EXCEPT a) gain access to global markets . b) decrease shipping costs . c) be more responsive to changes in demand . d) build reliable sources of supply . Answer: b Title: Multiple Choice Question 41 Difficulty: Medium Learning Objective 3: Discuss how and why businesses operate globally and the importance of globalization in supply chain management. Section Reference 3: Globalization Bloomcode: Analysis 42) Which of the following factors has a major impact on supply chain globalization ? a) falling trade barriers b) the internet c) the World Trade Organization d) All of these answer choices are correct . Answer: d Title: Multiple Choice Question 42 Difficulty: Easy Learning Objective 3: Discuss how and why businesses operate globally and the importance of globalization in supply chain management. Section Reference 3: Globalization Test Bank for Operations & Supply Chain Management , Eleventh Edition Copyright © 2023 John Wiley & Sons, Inc. Unauthorized copying, distribution, or transmission of this page is prohibited. 14 Bloomcode: Knowledge 43) Companies go global to a) take advantage of favorable costs. b) keep abreast of trends and access new technologies. c) build reliable sources of supply. d) All of these answer choices are correct. Answer: d Title: Multiple Choice Question 43 Difficulty: Easy Learning Objective 3: Discuss how and why businesses operate globally and the importance of globalization in supply chain management. Sectio n Reference 3: Globalization Bloomcode: Knowledge 44) Globalization has__________ the risk of disruptions in operations and supply chain activities; it has also provided __________ flexibility in responding to disruptions. a) decreased; less b) increased; less c) decreased; more d) increased; more Answer: d Title: Multiple Choice Question 44 Difficulty: Easy Learning Objective 3: Discuss how and why businesses operate globally and the importance of globalization in supply chain management. Section Reference 3: Globalization Bloomcode: Knowledge 45) Which of the countries is not one of the four largest economies in the world? a) United Kingdom b) China c) Japan d) United States Answer: a Title: Multiple Choice Question 45 Difficulty: Medium Chapter 1 Introduction to Operations and Supply Chain Management Copyright © 2023 John Wiley & Sons, Inc. Unauthorized copying, distribution, or transmission of this page is prohibited. 15 Learning Objective 3: Discuss how and why businesses operate globally and the importance of globalization in supply chain management. Section Reference 3: Globalization Bloomcode: Knowledge 46) If the units produced by a factory increased by 10% and the labor hours decreased by 10%, then the labor productivity a) decreased by 20% . b) increased by 20% . c) increased by 21% . d) increased by 22% . Answer: d Title: Multiple Choice Question 46 Difficulty : Medium Learning Objective 4: Calculate and interpret productivity measures used for measuring competitiveness. Section Reference 4: Productivity and Competitiveness Solution: new labor productivity = (1.1*output)/(0.9*labor) = 1.22*(output/labor) = 1.22* (old labor productivity) Bloomcode: Application 47) If the units produced by a factory increased by 10% and the labor productivity increased by 25%, then the labor hours a) decreased by 15% . b) decreased by 13% . c) decreased by 12% . d) decreased by 11% . Answer: c Title: Multiple Choice Question 47 Difficulty: Hard Learning Objective 4: Calculate and interpret productivity measures used for measuring competitiveness. Section Reference 4: Productivity and Competitiveness Solution: New labor productivity = 1.25*(old labor productivity) = (1.1*output)/(X*labor)=(1.1/X)*(output/labor) = (1.1/X)*(old labor productivity) X = 1.1/1.25 = 0.88 Labor hours decreased by (1 -0.88) = 0.12 (12%). Bloomcode: Synthesis