(Test Bank) Management

Robbins, 10

Business

Test Bank

10th Edition

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Test Bank for Management, The downloadable file consists of 554 pages, and the total size of the file is 4.12 MB. Purchase now only for highly discounted price.

Author(s): Robbins

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Management Robbins Coulter 10th Edition Test Bank Management, 10e (Robbins) Chapter 1 Introduction to Management and Organizations 1) Today's managers are just as likely to be women as they are men. Answer: TRUE Diff: 2 Page Ref: 4 Topic: Who Are Managers? Skill: AACSB: Multicultural and Diversity 2) Management affects employee morale but not a company's financial performance. Answer: FALSE Diff: 1 Page Ref: 5 Topic: Who Are Managers? Skill: AACSB: Communication 3) In order to be considered a manager, an individual must coordinate the work of others. Answer: TRUE Diff: 2 Page Ref: 5 Topic: Who Are Managers? 4) Supervisors and foremen may both be considered first-line managers. Answer: TRUE Diff: 2 Page Ref: 6 Topic: Who Are Managers? 5) Effectiveness refers to the relationship between inputs and outputs. Answer: FALSE Diff: 2 Page Ref: 7 Topic: What Is Management? 6) Effectiveness is concerned with the means of getting things done, while efficiency is concerned with the attainment of organizational goals. Answer: FALSE Diff: 2 Page Ref: 7 Topic: What Is Management? 7) A goal of efficiency is to minimize resource costs. Answer: TRUE Diff: 2 Page Ref: 7 Topic: What Is Management? 8) Efficiency is described as "doing things right." Answer: TRUE Diff: 2 Page Ref: 7 Topic: What Is Management? 9) Managers who are effective at meeting organizational goals always act efficiently. Answer: FALSE Diff: 3 Page Ref: 7 Topic: What Is Management? 10) The four contemporary functions of management are planning, organizing, leading, and controlling. Answer: TRUE Diff: 1 Page Ref: 8 Topic: What Do Managers Do? 11) Determining who reports to whom is part of the controlling function of management. Answer: FALSE Diff: 1 Page Ref: 8 Topic: What Do Managers Do? 12) Directing and motivating are part of the controlling function of management. Answer: FALSE Diff: 2 Page Ref: 8 Topic: What Do Managers Do? 13) Fayol's management functions are basically equivalent to Mintzberg's management roles. Answer: FALSE Diff: 2 Page Ref: 8-9 Topic: What Do Managers Do? 14) The roles of figurehead, leader, and liaison are all interpersonal roles. Answer: TRUE Diff: 3 Page Ref: 9 Topic: What Do Managers Do? 15) Disturbance handler is one of Mintzberg's interpersonal roles. Answer: FALSE Diff: 3 Page Ref: 9 Topic: What Do Managers Do? 16) Mintzberg's informational management role involves receiving, collecting, and disseminating information. Answer: TRUE Diff: 2 Page Ref: 9 Topic: What Do Managers Do? 17) Mintzberg's resource allocation role is similar to Fayol's planning function because it involves the coordination of employee's activities. Answer: TRUE Diff: 3 Page Ref: 8-9 Topic: What Do Managers Do? 18) Resource allocation and disturbance handling are both considered decisional roles. Answer: TRUE Diff: 2 Page Ref: 9 Topic: What Do Managers Do? 19) A finance manager who reads the Wall Street Journal on a regular basis would be performing the figurehead role. Answer: FALSE Diff: 2 Page Ref: 9 Topic: What Do Managers Do? 20) Katz concluded that managers need three essential skills: technical, human, and conceptual. Answer: TRUE Diff: 3 Page Ref: 10-11 Topic: What Do Managers Do? 21) Technical skills become less important as a manager moves into higher levels of management. Answer: TRUE Diff: 2 Page Ref: 10 Topic: What Do Managers Do? 22) Conceptual skills become less important as a manager moves into top management. Answer: FALSE Diff: 1 Page Ref: 11 Topic: What Do Managers Do? 23) Human skills is the ability to work well with other people. Answer: TRUE Diff: 2 Page Ref: 11 Topic: What Do Managers Do? 24) Coaching and budgeting are skills closely related to the management function of leading. Answer: FALSE Diff: 3 Page Ref: 8 Topic: What Do Managers Do? 25) In today's world, organizational managers at all levels and in all areas need to encourage their employees to be on the look -out for new ideas and new approaches. Answer: TRUE Diff: 2 Page Ref: 13 Topic: What Do Managers Do? 26) Only first-line managers and employees need to be concerned with being customer - responsive. Answer: FALSE Diff: 2 Page Ref: 13 Topic: What Do Managers Do? 27) Innovation is only important in high-tech firms. Answer: FALSE Diff: 2 Page Ref: 15 Topic: What Do Managers Do? 28) A distinct purpose is important in defining an organization. Answer: TRUE Diff: 1 Page Ref: 14 Topic: What Is an Organization? 29) A non-profit organization, such as the United Way, cannot be considered an organization. Answer: FALSE Diff: 2 Page Ref: 14 Topic: What Is an Organization? 30) Which of the following statements regarding managers in today's world is accurate? A) Their age range is limited to between 30 and 65. B) They are found only in large corporations. C) They can be found exclusively in for-profit organizations. D) The single most important variable in employee productivity and loyalty is the quality of the relationship between employees and their direct supervisors. Answer: D Diff: 1 Page Ref: 5 Topic: Who Are Managers? 31) Someone who works with and through other people by coordinating their work activities in order to accomplish organizational goals is . A) an assembly line worker B) a laborer C) a manager D) a salesperson Answer: C Diff: 1 Page Ref: 5 Topic: Who Are Managers? 32) In the past, nonmanagerial employees were viewed as employees who . A) reported to top executives B) reported to middle managers C) supervised others D) had no others reporting to them Answer: D Diff: 1 Page Ref: 5 Topic: Who Are Managers? 33) Which of the following types of managers is responsible for making organization -wide decisions and establishing the plans and goals that affect the entire organization? A) first-line managers B) top managers C) production managers D) research managers Answer: B Diff: 1 Page Ref: 6 Topic: Who Are Managers? 34) All levels of management between the supervisory level and the top level of the organization are termed . A) middle managers B) first-line managers C) supervisors D) foremen Answer: A Diff: 1 Page Ref: 6 Topic: Who Are Managers? 35) Which of the following levels of management is associated with positions such as executive vice president , chief operating officer , chief executive officer , and chairman of the board ? A) team leaders B) middle managers C) first-line managers D) top managers Answer: D Diff: 1 Page Ref: 7 Topic: Who Are Managers? 36) Agency head or plant manager is most likely associated with which of the following? A) team leaders B) middle managers C) first-line managers D) top managers Answer: B Diff: 2 Page Ref: 6 Topic: Who Are Managers? 37) The lowest level of management is . A) a nonmanagerial employee B) a department of research manager C) a vice president D) a first-line manager Answer: D Diff: 1 Page Ref: 5 Topic: Who Are Managers? 38) Supervisor is another name for which of the following? A) team leader B) middle manager C) first-line manager D) top manager Answer: C Diff: 2 Page Ref: 5 Topic: Who Are Managers? 39) Managers with titles such as regional manager , project leader , or plant manager are . A) first-line managers B) top managers C) production managers D) middle managers Answer: D Diff: 2 Page Ref: 6 Topic: Who Are Managers? 40) Which of the following best reflects the management structure of a traditional organization? A) pyramid B) circle C) hub with spokes D) infinite line Answer: A Diff: 1 Page Ref: 6 Topic: Who Are Managers? 41) Division manager is associated with which of the following levels of management? A) team leaders B) middle managers C) first-line managers D) top managers Answer: B Diff: 2 Page Ref: 6 Topic: Who Are Managers? 42) is the process of getting activities completed efficiently and effectively with and through other people. A) Leading B) Management C) Supervision D) Controlling Answer: B Diff: 1 Page Ref: 6 Topic: What Is Management? 43) The distinction between a managerial position and a nonmanagerial position is . A) planning the work of others B) coordinating the work of others C) controlling the work of others D) organizing the work of others Answer: B Diff: 2 Page Ref: 6 Topic: What Is Management? 44) Which of the following is an example of an efficient manufacturing technique? A) cutting inventory levels B) increasing the amount of time to manufacture products C) increasing product reject rates D) decreasing product output Answer: A Diff: 2 Page Ref: 7 Topic: What Is Management? 45) Wasting resources is considered to be an example of . A) efficiency B) effectiveness C) inefficiency D) ineffectiveness Answer: C Diff: 2 Page Ref: 7 Topic: What Is Management? 46) An automobile manufacturer that increased the total number of cars produced at the same cost, but with many defects, would be . A) efficient and effective B) increasing efficiency C) increasing effectiveness D) concerned with inputs Answer: B Diff: 3 Page Ref: 7 Topic: What Is Management? 47) Effectiveness is synonymous with . A) cost minimization B) resource control C) goal attainment D) efficiency Answer: C Diff: 3 Page Ref: 7 Topic: What Is Management? 48) Efficiency refers to . A) the relationship between inputs and outputs B) the additive relationship between costs and benefits C) the exponential nature of costs and outputs D) increasing outputs regardless of cost Answer: A Diff: 2 Page Ref: 7 Topic: What Is Management? 49) In successful organizations, . A) low efficiency and high effectiveness go hand in hand B) high efficiency and low effectiveness go hand in hand C) high efficiency and high effectiveness go hand in hand D) high efficiency and high equity go hand in hand Answer: C Diff: 2 Page Ref: 7 Topic: What Is Management? 50) Whereas is concerned with the means of getting things done, is concerned with the ends, or attainment of organizational goals. A) effectiveness; efficiency B) efficiency; effectiveness C) effectiveness; goal attainment D) goal attainment; efficiency Answer: B Diff: 3 Page Ref: 7 Topic: What Is Management? 51) How many management functions were originally proposed in the early part of the twentieth century? A) three B) four C) five D) nine Answer: C Diff: 3 Page Ref: 8 Topic: What Do Managers Do? 52) was a French industrialist who first identified the basic management functions. A) Weber B) Taylor C) Herzberg D) Fayol Answer: D Diff: 2 Page Ref: 8 Topic: What Do Managers Do? 53) Today, the basic management functions are considered to be . A) planning, coordinating, staffing, and directing B) planning, organizing, leading, and directing C) commanding, organizing, leading, and staffing D) planning, organizing, leading, and controlling Answer: D Diff: 2 Page Ref: 8 Topic: What Do Managers Do? 54) Which of the following management functions from the mid -1950s is no longer included in the basic functions of management? A) planning B) staffing C) leading D) controlling Answer: B Diff: 2 Page Ref: 8 Topic: What Do Managers Do? 55) Writing an organizational strategic plan is an example of the management function. A) leading B) coordinating C) planning D) organizing Answer: C Diff: 3 Page Ref: 8 Topic: What Do Managers Do? Skill: AACSB: Communication 56) Organizing includes . A) defining organizational goals B) hiring organizational members C) motivating organizational members D) determining who does what tasks Answer: D Diff: 3 Page Ref: 8 Topic: What Do Managers Do? 57) A manager resolving conflict among organizational members is performing what function? A) controlling B) commanding C) directing D) leading Answer: D Diff: 2 Page Ref: 8 Topic: What Do Managers Do? Skill: AACSB: Communication 58) The process of monitoring, comparing, and correcting is called . A) controlling B) coordinating C) leading D) organizing Answer: A Diff: 2 Page Ref: 8 Topic: What Do Managers Do? A Leadership Junkie Part II (Scenario) Carrie is a leadership "junkie." She has read all of the latest popular management texts on leadership and strongly feels that it has improved her ability to manage and perform her job. She is always eager to share her knowledge with her peers, especially emerging issues in leadership and the differences between the ways men and women lead. 59) developed a categorization scheme for defining what managers do, consisting of 10 different but highly interrelated roles. A) Henri Fayol B) Henry Ford C) Henry Mintzberg D) Henry Morris Answer: C Diff: 2 Page Ref: 9 Topic: What Do Managers Do? 60) According to Mintzberg's management roles, the roles are those that involve people and other duties that are ceremonial and symbolic in nature. A) informational B) interpersonal C) technical D) decisional Answer: B Diff: 1 Page Ref: 9 Topic: What Do Managers Do? 61) The roles of disseminator, figurehead, negotiator, liaison, and spokesperson are more important at the levels of the organization. A) lower B) middle C) higher D) supervisory Answer: C Diff: 2 Page Ref: 9 Topic: What Do Managers Do? Skill: AACSB: Communication 62) Which of the following is not an example of a decisional role according to Mintzberg? A) spokesperson B) entrepreneur C) disturbance handler D) resource allocator Answer: A Diff: 2 Page Ref: 9 Topic: What Do Managers Do? Skill: AACSB: Communication 63) A human resource manager attending a local Society for Human Resource Management meeting would be functioning in which role? A) informational B) leader C) liaison D) disseminator Answer: C Diff: 2 Page Ref: 9 Topic: What Do Managers Do? Skill: AACSB: Communication 64) A finance manager who reads the Wall Street Journal on a regular basis would be performing which role? A) figurehead B) monitor C) disseminator D) interpersonal Answer: B Diff: 2 Page Ref: 9 Topic: What Do Managers Do? 65) The role is more important for lower -level managers than it is for either middle - or top-level managers. A) leader B) entrepreneur C) spokesperson D) disseminator Answer: A Diff: 3 Page Ref: 10 Topic: What Do Managers Do? 66) The emphasis that managers give to various roles seems to be based on their . A) organizational level B) tenure with the organization C) experience in their field D) personality Answer: A Diff: 1 Page Ref: 10 Topic: What Do Managers Do? 67) Which of the following is not an example of an interpersonal role according to Mintzberg? A) figurehead B) leader C) liaison D) spokesperson Answer: D Diff: 3 Page Ref: 9 Topic: What Do Managers Do? Skill: AACSB: Communication 68) According to Mintzberg's management roles, the roles involve receiving, collecting, and disseminating information. A) interpersonal B) informational C) technical D) decisional Answer: B Diff: 3 Page Ref: 9 Topic: What Do Managers Do? 69) All of the following are examples of informational roles according to Mintzberg except . A) liaison B) monitor C) disseminator D) spokesperson Answer: A Diff: 3 Page Ref: 9 Topic: What Do Managers Do? Skill: AACSB: Communication 70) Which of the following is not an example of a decisional role according to Mintzberg? A) spokesperson B) entrepreneur C) disturbance handler D) resource allocator Answer: A Diff: 2 Page Ref: 9 Topic: What Do Managers Do? Skill: AACSB: Communication 71) All of the following are managerial roles that are more important at the higher levels of the organization except . A) leader B) disseminator C) figurehead D) negotiator Answer: A Diff: 3 Page Ref: 10 Topic: What Do Managers Do? 72) Which of the following represents the most useful way of describing the manager's job? A) roles B) functions C) skills D) organizational level Answer: B Diff: 2 Page Ref: 10 Topic: What Do Managers Do? 73) Many of Mintzberg's roles align with the basic functions of management. For example, the role is a part of planning. A) figurehead B) leader C) liaison D) resource allocation Answer: D Diff: 2 Page Ref: 9 Topic: What Do Managers Do? 74) All three of Mintzberg's interpersonal roles are part of the function. A) organizing B) planning C) leading D) controlling Answer: C Diff: 2 Page Ref: 9 Topic: What Do Managers Do? Skill: AACSB: Communication 75) Which of the following individuals identified the three essential managerial skills? A) Katz B) Lewisberg C) Raines D) Chambers Answer: A Diff: 1 Page Ref: 10 Topic: What Do Managers Do? 76) The three essential managerial skills include _ . A) technical, human, and empirical B) human, empirical, and conceptual C) technical, interpersonal, and controlling D) technical, human, and conceptual Answer: D Diff: 2 Page Ref: 10 Topic: What Do Managers Do? 77) Understanding building codes would be considered a skill for a building contractor. A) human B) technical C) conceptual D) empirical Answer: B Diff: 1 Page Ref: 10 Topic: What Do Managers Do? 78) Which of the following is true concerning technical and managerial skills? A) Human skills and technical skills remain equally important as managers move to higher levels. B) Technical -skill needs remain necessary and human skills decrease as managers move to higher levels. C) Human skills remain necessary and technical -skill needs decrease as managers move to higher levels. D) Both human -skill and technical -skill needs decrease as managers move to higher levels. Answer: C Diff: 3 Page Ref: 10 Topic: What Do Managers Do? 79) Managers with good are able to communicate, motivate and lead to get the best out of their people. A) human skills B) conceptual skills C) technical skills D) visual skills Answer: A Diff: 1 Page Ref: 11 Topic: What Do Managers Do? 80) Technical skills include . A) leadership and efficiency in a certain specialized field B) knowledge of and proficiency in a certain specialized field C) familiarity with and interest in a general field of endeavor D) skill and interest in a general field of endeavor Answer: B Diff: 3 Page Ref: 10 Topic: What Do Managers Do?