(Test Bank) Medical Assisting Administrative And Clinical Competencies

Blesi, 8

Nursing

Test Bank

8th Edition

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Test Bank for Medical Assisting Administrative And Clinical Competencies, The downloadable file consists of 577 pages, and the total size of the file is 4.98 MB. Purchase now only for highly discounted price.

Author(s): Blesi

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Chapter 01: The Medical Assistant Medical Assisting Administrative And Clinical Competencies Update 8th Edition Blesi Test Bank 1. Medical assisting is probably not for you if you: a have an interest in health and medicine . b. are good at multi -tasking c. do not like variety in your job d. are interested in a career in an expanding field ANSWER: c 2. Which category of skills include those that keep medical assistants practicing within their scope of practice? a. communication b. legal and ethical concepts c. instruction d. operational functions ANSWER: b 3. Which of these is an example of an administrative skill? a. collecting specimens b. performing vital signs c. administering medications d. medical record preparation ANSWER: d 4. Which of these is an example of a clinical skill? a performing patient screenings . b. performing bookkeeping and collection procedures c. scheduling appointments d. preparing submittal (“clean”) insurance forms ANSWER: a 5. Medical assistants are generally allowed to: a perform examinations . b. diagnose illnesses c. prescribe treatment d. assist in the administration of treatment ANSWER: d 6. The majority of medical assistants work in which type of environment? a. surgical b. insurance company c. ambulatory care Chapter 01: The Medical Assistant d. laboratory ANSWER: c 7. The expenses involved in running a business have made which of the following rare today? a. solo practices b. partnerships c. multi -provider clinics d. hospitals ANSWER: a 8. Urgent care centers: a originated about 10 years ago . b. are usually open only on weekends c. typically require patients to make an appointment d. take care of patients with acute illness or injury ANSWER: d 9. The Patient Centered Medical Home (PCMH) is a team -based model of care led by: a a surgeon . b. the patient c. a personal provider d. a health insurance company representative ANSWER: c 10. According to the U.S. Department of Labor, employment of medical assistants is expected to from 2012 to 2022. a. grow 118 percent b. grow 29 percent c. remain about the same d. shrink 17 percent ANSWER: b 11. For good grooming, it is recommended that you brush and floss your teeth at least a day. a. once b. twice c. three times d. five times ANSWER: b 12. To be more efficient with your time, it is recommended that you do not: a focus on your most important tasks each day Chapter 01: The Medical Assistant b. learn to say no to low-priority requests c. stay away from bad habits that rob you of your time d. be a perfectionist for tasks that don’t require your best effort ANSWER: d 13. Which of these tasks is typically the lowest priority? a working on pending files that have tasks . b. performing procedures and dismissing patients c. rooming patients d. assisting the provider with emergencies and procedures ANSWER: a 14. The American Association of Medical Assistants (AAMA) traces its roots back to: a. 1935 b. 1955 c. 1975 d. 1995 ANSWER: b 15. Candidates for the CMA (AAMA) Certification Exam are allowed a ------- day period in which to take the exam. a. 30 b. 60 c. 90 d. 120 ANSWER: c 16. Which organization offers the Registered Medical Assistant certification? a American Medical Technologists (AMT) . b. American Association of Medical Assistants (AAMA) c. National Center for Competency Testing (NCCT) d. American Academy of Professional Coders (AAPC) ANSWER: a 17. Which organization offers certification examinations for the National Certified Medical Assistant and National Certified Medical Office Assistant? a American Academy of Professional Coders (AAPC) . b. National Healthcareer Association (NHA) c. American Medical Technologists (AMT) Chapter 01: The Medical Assistant d. National Center for Competency Testing (NCCT) ANSWER: d 18. Candidate certification from the NCCT is valid for a period of each candidate’s certificate. years, from the date of certification indicated on a.2 b. 5 c.7 d. 10 ANSWER: b 19. A requirement for maintaining NCCT certification is the accrual of year. clock hours of continuing education each a. 14 b. 10 c. 22 d. 34 ANSWER: a 20. To qualify to sit for an NHA certification exam, you must graduate from an NHA -approved health care training program or have at least: a 6 months of full -time job experience and a high school diploma or GED b. 6 months of full-time job experience and an associate’s degree c. 1 year of full-time job experience and a high school diploma or GED d. 1 year of full-time job experience and an associate’s degree ANSWER: c 21. AACP offers several types of certifications . Which of the following is not an AAPC certification? a Certified Professional Coder (CPC) (Outpatient Physician Office Credential) b. Certified Professional Coder (CPC -OP) (Outpatient Clinic) c. Certified Professional Coder -Hospital Outpatient (CPC -H) (Outpatient Hospital/Facility Credential) d. Certified Professional Coder -Payer (CPC -P) (Payer Coding Credential) ANSWER: b 22. Which of the following is the AAPC certification for physician practice? a. CPC -P® b. CMAA c. CPC -H® d. CPC® ANSWER: d Match each term with its definition. a. American Medical Technologists (AMT) Chapter 01: The Medical Assistant b. professionalism c. advocate d. multi -provider clinic e. programmatic accreditation f. institutional accreditation g. generalist h. perfume i. jewelry j. partnership k. National Center for Competency Testing (NCCT) l. occupational analysis m. American Academy of Professional Coders (AAPC) n. National Healthcareer Association 23. Identifies three broad areas of practice for medical assistants certified through the AAMA ANSWER: l 24. Person who looks out for patients ANSWER: c 25. Medical assistant who performs both clinical and administrative duties ANSWER: g 26. Type of medical practice made up of at least two physicians ANSWER: j 27. Type of medical practice made up of at least three physicians ANSWER: d 28. Behaviors such as displaying tact, diplomacy, courtesy, respect, and dignity are the utmost important skills of a medical assistant, demonstrating responsibility in all aspects of the job and promoting integrity and honesty ANSWER: b 29. This not only looks out of place in a medical setting, it is also a great collector of microorganisms ANSWER: i 30. Something that may be offensive to patients, especially if they have allergies or are suffering from nausea ANSWER: h 31. Type of accreditation offered by the Accrediting Bureau of Health Education Schools (ABHES) ANSWER: e 32. Type of accreditation offered by the Accrediting Commission of Career Schools and Colleges (ACCSC) ANSWER: f Chapter 01: The Medical Assistant 33. Organization, founded in 1939, that serves as a certification and membership society for several allied health professionals, including medical assistants, phlebotomists, and medical lab assistants ANSWER: a 34. Organization that offers certification examinations for National Certified Medical Assistant (NCMA) and National Certified Medical Office Assistant (NCMOA) ANSWER: k 35. Organization that produces publications including Healthcare Business Magazine , Healthcare Business Tips & Resources , and ICD-10 Tips and Resources ANSWER: m 36. Organization, established in 1989 as a certification agency, that offers eight certification exams for several allied health care areas, including the CCMA and CMAA ANSWER: n Match each professional trait with its definition. a. courteous b. initiative c. dependable d. punctual e. accurate f. respectful g. patient h. honest i. confidential 37. Being detail -oriented and ensuring that information is correct ANSWER: e 38. Being polite and well-mannered ANSWER: a 39. Being prudent and conscious, especially in regard to speech ANSWER: i 40. Being reliable and responsible ANSWER: c 41. Being trustworthy and truthful ANSWER: h 42. Showing ambition ANSWER: b 43. Acting calm when things don’t necessarily go as planned Chapter 01: The Medical Assistant ANSWER: g 44. Being in exact agreement with time ANSWER: d 45. Showing regard for others even if you disagree with their message ANSWER: f Match each professionalism trait with its definition. a. tactful b. team player c. empathetic d. adaptable 46. The ability to adjust ANSWER: d 47. Be able to perceive a situation and know the right thing to say or do ANSWER: a 48. Put yourself in another person’s shoes; think about what is best for the patient ANSWER: c 49. Work cooperatively with a group of people ANSWER: b 50. Which of the following defines the principles of self-boundaries? a not examining, diagnosing, or prescribing treatment . b. knowing when to back off in a confrontation c. understanding the sender -receiver feedback philosophy d. all of the above ANSWER: a 51. Which of the following describes the role of the patient navigator prior to the patient seeing the provider? a Conduct a preplanning visit with the patient prior to the office visit to assist with the visit agenda. b. Obtain a basic history including medication use. c. Perform any needed tests that are due. d. All of the above ANSWER: d 52. Which of the following describes the role of the patient navigator during the patient with the provider? Chapter 01: The Medical Assistant a documenting the provider’s remarks or findings in the medical record, filling out documents, and ordering laboratory tests and radiograph studies b. assisting with referrals, queuing electronic prescriptions for the provider to approve and send to the pharmacy c. assisting with procedures d. all of the above ANSWER: d Match the following description of how to project a professional appearance to the description. Note: Answers may be used more than once. a. cleanliness b. posture c. hand care d. hair e. proper attire f. jewelry g. fragrances h. cosmetics 53. Should be tasteful and skillfully applied ANSWER: h 54. Looks out of place and it is a great collector of microorganisms ANSWER: f 55. Can be offensive to some patients, especially if they have allergies or are suffering from nausea ANSWER: g 56. Take a daily bath or shower and use a deodorant or antiperspirant ANSWER: a 57. Some facilities have policies that prohibit any use at all ANSWER: g 58. Shampoo your hair often ANSWER: a 59. Affects not only your appearance but also the amount of fatigue you experience ANSWER: b 60. Novelty piercings, such as nose rings and tongue studs, are not appropriate for professional grooming and may not be allowed by the facility ANSWER: f Chapter 01: The Medical Assistant 61. Keep your fingernails manicured and cut well below the fingertips ANSWER: c 62. Start each day with an aseptic hand wash, paying close attention to nails ANSWER: c 63. Brush and floss your teeth at least twice a day; use mouthwash or breath mints when necessary ANSWER: a 64. The ease with which you move around reflects your poise and confidence ANSWER: b 65. Keep it clean and away from your face; if it is long, it should be worn up or fastened back ANSWER: d 66. When uniforms are required, they should be clean and free of wrinkles and fit well ANSWER: e 67. Follow institutional guidelines in relation to artificial nails and polishes (most facilities prohibit artificial nails, colored nail polish, and art) ANSWER: c 68. Uniform shoes should be kept clean and have clean shoestrings; hose must not have runs ANSWER: e 69. Pay attention to the undergarments you wear beneath the uniform so that they do not show through the fabric of your uniform and that t-shirts or other long-sleeved shirts look professional ANSWER: e 70. Wear watch or wedding ring only ANSWER: f 71. Which of the following is not considered a positive personal trait? a sharing information on social networking sites . b. friendly attitude c. genuine smile d. perception as a professional ANSWER: a 72. Which of the following will not assist you in being more efficient with your time? a Be a perfectionist for tasks that don’t require your best effort. b. Make a daily list of tasks and projects that must be completed. c. Learn to say no to low-priority requests —especially those that are optional. Chapter 01: The Medical Assistant d. Stay away from bad habits that rob you of your time such as surfing the Internet or using the phone for extended lengths of time. ANSWER: a The clinical side of medical assisting has a natural progression. Match what takes priority when working in a clinical capacity with the description. Note: Answers may be used more than once. a. first priority b. second priority c. third priority d. fourth priority 73. Performing procedures and dismissing patients ANSWER: c 74. When a room becomes vacant, clean and prepare it for the next patient ANSWER: b 75. Assisting the provider with emergencies and procedures ANSWER: a 76. Working on pending files that have tasks ANSWER: d 77. Learning to anticipate when a patient might need a special procedure performed is a good skill to cultivate ANSWER: a 78. Calling back patients with test results, calling in prescriptions per the provider’s order, and so on ANSWER: d 79. Try to stay one to two rooms ahead of the provider; the provider should never have to wait for the medical assistant to room a patient ANSWER: b 80. Retrieve the patient from the reception area, document the patient’s chief complaint, and perform vital signs ANSWER: b 81. The medical assistant can save time by preparing items necessary for the procedure ahead of time, but do not open any supplies until a direct order is given to perform the procedure ANSWER: a There are three main areas of medical assisting: general, administrative, and clinical. Match the term to its description. Note: Answers may be used more than once. a. general skills b. administrative skills c. clinical skills Chapter 01: The Medical Assistant 82. Help manage the business affairs of the practice ANSWER: b 83. Psychology, communication, professionalism ANSWER: a 84. Establishing patient medical records, scheduling appointments and practice finances ANSWER: b 85. Anatomy and physiology, infection control, patient intake, and documentation of care ANSWER: c 86. Medical law/regulatory guidelines, medical ethics, risk management ANSWER: a 87. Patient preparation and assisting the provider ANSWER: c 88. Medical reception, patient navigator/advocate, medical business practices ANSWER: b 89. Quality assurance and safety, and medical terminology ANSWER: a 90. Nutrition, collecting and processing specimens, diagnostic testing ANSWER: c 91. Pharmacology and emergency management/basic first aid ANSWER: c Name : Clas s: Dat e: Chapter 02: The Health Care Team and the Medical Environment, Past and Present Page 1 1. The term health care provider does not apply to a: a. physician b. hospital c. medical assistant d. clinic ANSWER: c 2. A physician must spend years in medical school. a. 2 b. 4 c. 6 d. 8 ANSWER: b 3. Physicians may lose their license to practice medicine if they: a are accused of a crime such as tax evasion . b. refuse to betray patient -physician confidence c. use any amount of alcohol d. commit fraud when applying for the medical license ANSWER: d 4. Which type of physician specializes in diagnosing and treating disorders of the skin? a. dermatologist b. endocrinologist c. anesthesiologist d. hospitalist ANSWER: a 5. A(n) diagnoses and treats disorders of the internal organs. a. nephrologist b. hematologist c. internist d. oncologist ANSWER: c 6. Which type of physician specializes in diagnosing and treating diseases, disorders, and problems associated with aging? a. gynecologist b. radiologist c. urologist d. gerontologist ANSWER: d Name : Clas s: Dat e: Chapter 02: The Health Care Team and the Medical Environment, Past and Present Page 2 7. Which of these people would be treated by a pediatrician? a an adolescent with a bacterial infection . b. a pregnant woman c. an older male with prostate enlargement d. an adult woman with cancer ANSWER: a 8. Which of these is considered a non-physician specialty? a. psychiatry b. dentistry c. plastic surgery d. obstetrics ANSWER: b 9. The ancient introduced the practice of using leeches for medicinal blood removal. a. Egyptians b. Hindus c. Chinese d. Romans ANSWER: a 10. Who is considered the founder of scientific medicine? a. Asklepios b. Claudius Galen c. Hippocrates d. Socrates ANSWER: c 11. The primary contribution of the Romans to medicine was their: a. scientific approach to dissection b. development of the first vaccine c. focus on sanitation d. discovery of aspirin ANSWER: c 12. In ancient Greece, patients slept while licked their wounds and Asklepios applied salves. a. frogs b. snakes c. dogs d. cats ANSWER: b Name : Clas s: Dat e: Chapter 02: The Health Care Team and the Medical Environment, Past and Present Page 3 13. The medical school at Salerno, Italy, founded around 850 CE was: a created by a group of four Italian scholars . b. open only to men c. open only to Italians d. known for teaching medicine using a sound basis ANSWER: d 14. The major contribution of to medicine was distinguishing smallpox from measles. a. Rhazes b. Aristotle c. Trotula Platearius d. Alcmaeon ANSWER: a 15. The founder of modern nursing was: a. Rene Laennec b. Trotula Platearius c. Florence Nightingale d. Marie Curie ANSWER: c 16. Who was the chemist who discovered microorganisms could be destroyed by heating? a. Louis Pasteur b. Joseph Lister c. Walter Reed d. Elizabeth Blackwell ANSWER: a 17. Who pioneered open -heart surgery, and with two electronic engineers, perfected a pacemaker? a. Charles Hufnagel b. Jonas Salk c. C. Walton Lillehei d. Ake Senning ANSWER: c 18. Which legislation is intended to limit health administration costs, provide for patient information privacy, and prevent fraud and abuse? a HIPAA —Health Insurance Portability and Accountability Act b. American Health Information Management Association (AHIMA) c. Occupational Safety and Health Administration (OSHA) Name : Clas s: Dat e: Chapter 02: The Health Care Team and the Medical Environment, Past and Present Page 4 d. Controlled Substances Act ANSWER: a 19. Which of the following focuses on three types of energies present in all things: vata, pitta, and kapha? a. biofeedback b. homeopathy c. ayurvedic medicine d. acupuncture ANSWER: c 20. Magnet therapy is primarily promoted as a treatment for: a. nasal and sinus congestion b. nausea c. insomnia d. pain ANSWER: d 21. The term refers to what you see in your mind’s eye. a. imagery b. visualization c. qi d. reflexology ANSWER: b Match each occupational title with its corresponding description. a. sonographer b. audiologist c. surgical technologist d. medical coder e. physical therapist f. medical biller g. dietitian h. pharmacy technician i. emergency medical technician (EMT) j. respiratory therapist 22. Works with patients who have hearing and balance disorders ANSWER: b 23. Assists a surgeon and surgical team before, during, and after a procedure ANSWER: c 24. Evaluates, diagnoses, and treats movement disorders in patients with musculoskeletal injuries and illness