(Test Bank) Baltzan: Management Information Systems

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Chapter 01 Management Information Systems: Business Driven True / False Questions 1.Companies today are successful when they combine the power of the information age with traditional business methods. TRUE Companies today are successful when they combine the power of the information age with traditional business methods. 2.Competitive intelligence is information collected from multiple sources such as suppliers, customers, competitors, partners, and industries that analyzes patterns, trends, and relationships for strategic decision making. FALSE This is the definition of business intelligence which is information collected from multiple sources such as suppliers, customers, competitors, partners, and industries that analyzes patterns, trends, and relationships for strategic decision making. 3.Business intelligence is information collected from multiple sources such as suppliers, customers, competitors, partners, and industries that analyzes patterns, trends, and relationships for strategic decision making. TRUE This is the definition of business intelligence. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 Easy 1-1Learning Objective: 01-01 Describe the information age and the differences among data, information, businessintelligence, and knowledge.Topic: Competing in the Information Age 4.The information age is the present time, during which infinite quantities of facts are widely available to anyone who can use a computer. TRUE The information age is the present time, during which infinite quantities of facts are widely available to anyone who can use a computer. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-01 Describe the information age and the differences among data, information, businessintelligence, and knowledge.Topic: Competing in the Information Age 5.T echnology provides countless business opportunities, but can also lead to pitfalls and traps for a business. TRUE T echnology provides countless business opportunities, but can also lead to pitfalls and traps for a business. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: UnderstandDifficulty: 2 MediumLearning Objective: 01-01 Describe the information age and the differences among data, information, businessintelligence, and knowledge.Topic: Competing in the Information Age 6.T op managers use social intelligence to define the future of the business, analyzing markets, industries and economies to determine the strategic direction the company must follow to remain unprofitable. FALSE T op managers use business intelligence, not social intelligence and want to remain profitable not unprofitable. 7.A variable is a business intelligence characteristic that stands for a value that cannot change over time. FALSE A variable is a data characteristic that can change over time. 1-28.A fact is the confirmation or validation of an event or object. In the past, people primarily learned facts from books. TRUE A fact is the confirmation or validation of an event or object. In the past, people primarily learned facts from books. 9.Zappos is not a technology company; its primary business focus is to sell books. FALSE Zappos is not a technology company; its primary business focus is to sell shoes, bags, clothing, and accessories. 10.Order date, amount sold, and customer number are all forms of data. TRUE Order date, amount sold, and customer number are all forms of data. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: UnderstandDifficulty: 2 MediumLearning Objective: 01-01 Describe the information age and the differences among data, information, businessintelligence, and knowledge.Topic: Competing in the Information Age 11.Choosing not to fire a sales representative who is underperforming knowing that person is experiencing family problems is a form of knowledge. TRUE Choosing not to fire a sales representative who is underperforming knowing that person is experiencing family problems is a form of knowledge. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: UnderstandDifficulty: 2 MediumLearning Objective: 01-01 Describe the information age and the differences among data, information, businessintelligence, and knowledge.Topic: Competing in the Information Age 1-312.Information is data converted into a meaningful and useful context. The truth about information is that its value is only as good as the people who use it. People using the same information can make different decisions depending on how they interpret or analyze the information. TRUE Information is data converted into a meaningful and useful context. The truth about information is that its value is only as good as the people who use it. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: UnderstandDifficulty: 2 MediumLearning Objective: 01-01 Describe the information age and the differences among data, information, businessintelligence, and knowledge.Topic: Competing in the Information Age 13.The Internet of Things (IoT) is a world where interconnected, Internet-enabled devices or "things" can collect and share data without human intervention. TRUE The Internet of Things (IoT) is a world where interconnected, Internet-enabled devices or "things" can collect and share data without human intervention. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-01 Describe the information age and the differences among data, information, businessintelligence, and knowledge.Topic: Competing in the Information Age 14.Machine to machine (M2M) refers to devices that connect directly to other devices. TRUE Machine to machine (M2M) refers to devices that connect directly to other devices. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-01 Describe the information age and the differences among data, information, businessintelligence, and knowledge.Topic: Competing in the Information Age 1-415.The Internet of Things (IoT) refers to devices that connect directly to other devices. FALSE The Internet of Things (IoT) is a world where interconnected, Internet-enabled devices or "things" can collect and share data without human intervention. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-01 Describe the information age and the differences among data, information, businessintelligence, and knowledge.Topic: Competing in the Information Age 16.Predictive analytics extracts information from data and uses it to predict future trends and identify behavioral patterns. TRUE Predictive analytics extracts information from data and uses it to predict future trends and identify behavioral patterns. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-01 Describe the information age and the differences among data, information, businessintelligence, and knowledge.Topic: Competing in the Information Age 17.Predictive analytics is a world where interconnected, Internet-enabled devices or "things" can collect and share data without human intervention. FALSE The Internet of Things (IoT) is a world where interconnected, Internet-enabled devices or "things" can collect and share data without human intervention. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-01 Describe the information age and the differences among data, information, businessintelligence, and knowledge.Topic: Competing in the Information Age 1-518.T op managers use predictive analytics to define the future of the business, analyzing markets, industries, and economies to determine the strategic direction the company must follow to remain profitable. T ony will set the strategic direction for his firm, which might include introducing new flavors of potato chips or sports drinks as new product lines or schools and hospitals as new market segments. TRUE T op managers use predictive analytics to define the future of the business, analyzing markets, industries, and economies to determine the strategic direction the company must follow to remain profitable. T ony will set the strategic direction for his firm, which might include introducing new flavors of potato chips or sports drinks as new product lines or schools and hospitals as new market segments. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: UnderstandDifficulty: 3 HardLearning Objective: 01-01 Describe the information age and the differences among data, information, businessintelligence, and knowledge.Topic: Competing in the Information Age 19.Machine to machine (M2M) extracts information from data and uses it to predict future trends and identify behavioral patterns. FALSE Predictive analytics extracts information from data and uses it to predict future trends and identify behavioral patterns. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-01 Describe the information age and the differences among data, information, businessintelligence, and knowledge.Topic: Competing in the Information Age 20.Knowledge workers are individuals valued for their ability to mitigate risk and implement critical human resource rules and regulations. FALSE Knowledge workers are individuals valued for their ability to interpret and analyze information. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: UnderstandDifficulty: 2 MediumLearning Objective: 01-01 Describe the information age and the differences among data, information, businessintelligence, and knowledge.Topic: Competing in the Information Age 1-621.Using only data and information to make decisions and solve problems is the key to finding success in business. These are also the only core drivers of the information age and the building blocks of business systems. FALSE Using data, information, business intelligence, and knowledge to make decisions and solve problems is the key to finding success in business. These are also the core drivers of the information age and the building blocks of business systems. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: UnderstandDifficulty: 3 HardLearning Objective: 01-01 Describe the information age and the differences among data, information, businessintelligence, and knowledge.Topic: Competing in the Information Age 22.Big data is a collection of large complex data sets, including structured and unstructured, which cannot be analyzed using traditional database methods and tools. TRUE Big data is a collection of large complex data sets, including structured and unstructured, which cannot be analyzed using traditional database methods and tools. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-01 Describe the information age and the differences among data, information, businessintelligence, and knowledge.Topic: Competing in the Information Age 23.Big data is a view of data at a particular moment in time. FALSE A snapshot is a view of data at a particular moment in time. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-01 Describe the information age and the differences among data, information, businessintelligence, and knowledge.Topic: Competing in the Information Age 24.A snapshot is a view of data at a particular moment in time. TRUE A snapshot is a view of data at a particular moment in time. AACSB: Reflective ThinkingAACSB: Technology 1-7Accessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-01 Describe the information age and the differences among data, information, businessintelligence, and knowledge.Topic: Competing in the Information Age 25.A static report can include updating daily stock market prices or the calculation of available inventory. FALSE A dynamic report can include updating daily stock market prices or the calculation of available inventory. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-01 Describe the information age and the differences among data, information, businessintelligence, and knowledge.Topic: Competing in the Information Age 26.A dynamic report can include updating daily stock market prices or the calculation of available inventory. TRUE A dynamic report can include updating daily stock market prices or the calculation of available inventory. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-01 Describe the information age and the differences among data, information, businessintelligence, and knowledge.Topic: Competing in the Information Age 27.Structured data extracts information from data and uses it to predict future trends and identify behavioral patterns. FALSE Predictive analytics extracts information from data and uses it to predict future trends and identify behavioral patterns. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-01 Describe the information age and the differences among data, information, businessintelligence, and knowledge.Topic: Competing in the Information Age 1-828.Unstructured data extracts information from data and uses it to predict future trends and identify behavioral patterns. FALSE Predictive analytics extracts information from data and uses it to predict future trends and identify behavioral patterns. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-01 Describe the information age and the differences among data, information, businessintelligence, and knowledge.Topic: Competing in the Information Age 29.Structured data is data that has a defined length, type, and format and includes numbers, dates, or strings such as customer address. TRUE Structured data is data that has a defined length, type, and format and includes numbers, dates, or strings such as customer address. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-01 Describe the information age and the differences among data, information, businessintelligence, and knowledge.Topic: Competing in the Information Age 30.Unstructured data is data that is not defined and does not follow a specified format and is typically free-form text such as emails, T witter tweets, and text messages. TRUE Unstructured data is data that is not defined and does not follow a specified format and is typically free-form text such as emails, T witter tweets, and text messages. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-01 Describe the information age and the differences among data, information, businessintelligence, and knowledge.Topic: Competing in the Information Age 31.Unstructured data is data that has a defined length, type, and format and includes numbers, dates, or strings such as customer address. FALSE Structured data is data that has a defined length, type, and format and includes numbers, dates, or strings such as customer address. AACSB: Reflective ThinkingAACSB: Technology 1-9Accessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-01 Describe the information age and the differences among data, information, businessintelligence, and knowledge.Topic: Competing in the Information Age 32.Structured data is data that is not defined and does not follow a specified format and is typically free-form text such as emails, T witter tweets, and text messages. FALSE Unstructured data is data that is not defined and does not follow a specified format and is typically free-form text such as emails, T witter tweets, and text messages. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-01 Describe the information age and the differences among data, information, businessintelligence, and knowledge.Topic: Competing in the Information Age 33.Unstructured data extracts information from data and uses it to predict future trends and identify behavioral patterns. FALSE Predictive analytics extracts information from data and uses it to predict future trends and identify behavioral patterns. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-01 Describe the information age and the differences among data, information, businessintelligence, and knowledge.Topic: Competing in the Information Age 34.Companies update business strategies continuously as internal and external environments change. TRUE Companies update business strategies continuously as internal and external environments change. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 1-1035.The Finance department performs the function of selling goods or services. FALSE The Sales department performs the function of selling goods or services. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 36.The Marketing department supports sales by planning, pricing, and promoting goods or services. TRUE The Marketing department supports sales by planning, pricing, and promoting goods or services. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 37.The Operations management department manages the process of converting or transforming resources into goods or services. TRUE The Operations management department manages the process of converting or transforming resources into goods or services. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 38.The Accounting and Finance departments primarily use monetary data. TRUE The Accounting and Finance departments primarily use monetary data. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: UnderstandDifficulty: 2 MediumLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success. 1-11Topic: The Challenge: Departmental Companies 39.The Sales and Marketing departments primarily use monetary data. FALSE The Sales and Marketing departments primarily use transactional data. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: UnderstandDifficulty: 2 MediumLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 40.For an organization to succeed, every department or functional area must work independently to be most effective. FALSE For an organization to succeed, every department or functional area must work together or interdependently sharing common information and not be a "silo." AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 41.Successful companies today operate cross-functionally, integrating the operations of all departments. TRUE Successful companies today operate cross-functionally, integrating the operations of all departments. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 42.MIS is a tool that is most valuable when it leverages the talents of people who know how to use and manage it effectively. TRUE MIS is a tool that is most valuable when it leverages the talents of people who know how to use and manage it effectively. AACSB: Reflective ThinkingAACSB: Technology 1-12Accessibility: Keyboard NavigationBlooms: UnderstandDifficulty: 2 MediumLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 43.The chief technology officer is responsible for ensuring the security of business systems and developing strategies and safeguards against attacks from hackers and viruses. FALSE The chief technology officer is responsible for ensuring the speed, accuracy, availability, and reliability for MIS. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 44.The chief security officer is responsible for ensuring the security of business systems and developing strategies and safeguards against attacks from hackers and viruses. TRUE The chief security officer is responsible for ensuring the security of business systems and developing strategies and safeguards against attacks from hackers and viruses. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 45.The chief data officer is responsible for ensuring the speed, accuracy, availability, and reliability for MIS. FALSE The chief technology officer is responsible for ensuring the speed, accuracy, availability, and reliability for MIS. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 1-1346.The chief privacy officer is responsible for ensuring the ethical and legal use of information within a company. TRUE The chief privacy officer is responsible for ensuring the ethical and legal use of information within a company. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 47.The business decisions made by the Marketing department include promotional data, sales data, and advertising data. TRUE The business decision the Marketing department makes includes promotion data, sales data, and advertising data. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 48.The business decisions made by the Human Resources department include employee data, promotion data, and vacation data. TRUE The business decision the Human Resources department makes includes employee data, promotion data, and vacation data. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 49.The business decisions made by the Finance department include investment data, monetary data, and reporting data. TRUE The business decision the Finance department makes includes investment data, monetary data, and reporting data. AACSB: Reflective ThinkingAACSB: Technology 1-14Accessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 50.The business decisions made by the Accounting department include transactional data, purchasing data, payroll data, and tax data. TRUE The business decisions the Accounting department makes includes transactional data, purchasing data, payroll data, and tax data. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 51.The business decisions made by the Sales department include potential customer data, sales report data, commission data, and customer support data. TRUE The business decisions the Sales department makes includes potential customer data, sales report data, commission data, and customer support data. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 52.The business decisions made by the Operations management department include manufacturing data, distribution data, and production data. TRUE The business decisions the Operations management department makes includes manufacturing data, distribution data, and production data. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 1-1553.The business decisions made by the Finance department include promotion data, sales data, and advertising data. FALSE The business decision the Marketing department makes includes promotion data, sales data, and advertising data. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 54.The business decisions made by the Accounting department include employee data, promotion data, and vacation data. FALSE The business decision the Human Resources department makes includes employee data, promotion data, and vacation data. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 55.The business decisions made by the Human Resources department include investment data, monetary data, and reporting data. FALSE The business decision the Finance department makes includes investment data, monetary data, and reporting data. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 56.The business decisions made by the Marketing department include transactional data, purchasing data, payroll data and tax data. FALSE The business decisions the Accounting department makes includes transactional data, purchasing data, payroll data and tax data. AACSB: Reflective ThinkingAACSB: Technology 1-16Accessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 57.The business decisions made by the Human Resources department include potential customer data, sales report data, commission data, and customer support data. FALSE The business decisions the Sales department makes includes potential customer data, sales report data, commission data, and customer support data. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 58.The business decisions made by the Accounting department include manufacturing data, distribution data, and production data. FALSE The business decisions the Operations management department makes includes manufacturing data, distribution data, and production data. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 59.The chief data officer is responsible for overseeing all uses of MIS and ensuring that MIS strategically aligns with business goals and objectives. FALSE The chief information officer is responsible for overseeing all uses of MIS and ensuring that MIS strategically aligns with business goals and objectives. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 1-1760.The chief knowledge officer is responsible for collecting, maintaining, and distributing company knowledge. TRUE The chief knowledge officer is responsible for collecting, maintaining, and distributing company knowledge. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 61.Most organizations maintain positions such as chief executive officer (CEO), chief financial officer (CFO), and chief operations officer (COO) at the strategic level. TRUE Most organizations maintain positions such as chief executive officer (CEO), chief financial officer (CFO), and chief operations officer (COO) at the strategic level. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 62.The chief knowledge officer is responsible for overseeing all uses of MIS and ensuring that MIS strategically aligns with business goals and objectives. FALSE The chief information officer is responsible for overseeing all uses of MIS and ensuring that MIS strategically aligns with business goals and objectives. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 63.The chief knowledge officer is responsible for collecting, maintaining, and distributing company knowledge. TRUE The chief knowledge officer is responsible for collecting, maintaining, and distributing company knowledge. AACSB: Reflective ThinkingAACSB: Technology 1-18Accessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 64.The chief data officer (CDO) is responsible for determining the types of information the enterprise will capture, retain, analyze, and share. TRUE The chief data officer (CDO) is responsible for determining the types of information the enterprise will capture, retain, analyze, and share. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 65.The chief data office (CDO) is responsible for ensuring the throughput, speed, accuracy, availability, and reliability of an organization's information technology. FALSE The chief technology officer (CTO) is responsible for ensuring the throughput, speed, accuracy, availability, and reliability of an organization's information technology. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 66.The chief technology officer (CTO) is responsible for ensuring the security of MIS systems and developing strategies and MIS safeguards against attacks from hackers and viruses. FALSE The chief security officer (CSO) is responsible for ensuring the security of MIS systems and developing strategies and MIS safeguards against attacks from hackers and viruses. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 1-1967.The chief privacy officer (CPO) is responsible for ensuring the ethical and legal use of information within an organization. TRUE The chief privacy officer (CPO) is responsible for ensuring the ethical and legal use of information within an organization. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 68.The chief intellectual property officer (CIPO) is responsible for collecting, maintaining, and distributing the organization's knowledge. FALSE The chief knowledge officer (CKO) is responsible for collecting, maintaining, and distributing the organization's knowledge. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 2 MediumLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 69.The chief security officer (CSO) is responsible for ensuring the security of MIS systems and developing strategies and MIS safeguards against attacks from hackers and viruses. TRUE The chief security officer (CSO) is responsible for ensuring the security of MIS systems and developing strategies and MIS safeguards against attacks from hackers and viruses. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 1-2070.According to Fast Company magazine, a few executive levels you might see created over the next decade include chief intellectual property officer, chief automation officer, and chief user experience officer. TRUE According to Fast Company magazine, a few executive levels you might see created over the next decade include chief intellectual property officer, chief automation officer, and chief user experience officer. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: UnderstandDifficulty: 2 MediumLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 71.The difference between existing MIS workplace knowledge and the knowledge required to fulfill the business goals and strategies is called an MIS skill set. FALSE The difference between existing MIS workplace knowledge and the knowledge required to fulfill the business goals and strategies is called an MIS skills gap. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: UnderstandDifficulty: 2 MediumLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 72.Most CTOs do not possess a well-rounded knowledge of all aspects of MIS, such as hardware, software, and telecommunications. FALSE Most CTOs possess a well-rounded knowledge of all aspects of MIS, including hardware, software, and telecommunications. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 2 MediumLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 1-2173.Many CPOs are lawyers by training, enabling them to understand the often complex legal issues surrounding the use of information. TRUE Many CPOs are lawyers by training, enabling them to understand the often complex legal issues surrounding the use of information. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: UnderstandDifficulty: 2 MediumLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 74.Common approaches to closing an MIS skills gap include social recruiting, off-site training, mentoring services, and competitive salaries. FALSE Common approaches to closing an MIS skills gap include social recruiting, off-site training, mentoring services, and partnerships with universities. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 75.MIS skills gap is the difference between existing MIS workplace knowledge and the knowledge required to fulfill the business goals and strategies. TRUE This is the definition of MIS skills gap. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 76.Closing the MIS skills gap by aligning the current workforce with potential future business needs is a simple proposition. FALSE Closing the MIS skills gap by aligning the current workforce with potential future business needs is a complicated proposition. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard Navigation 1-22Blooms: RememberDifficulty: 2 MediumLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 77.In many instances, an MIS job will remain unfilled for an extended period of time when an employer needs to hire someone who has a very specific set of skills. In recruiting lingo, such candidates are referred to as "purple turtles." FALSE In recruiting lingo, such candidates are referred to as "purple squirrels." AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: UnderstandDifficulty: 2 MediumLearning Objective: 01-02 Identify the different departments in a company and why they must work together toachieve success.Topic: The Challenge: Departmental Companies 78.Goods are material items or products that customer's will buy to satisfy a want or need. TRUE Goods are material items or products that customer's will buy to satisfy a want or need. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-03 Explain systems thinking and how management information systems enablebusiness communications.Topic: The Solution: Management Information Systems 79.Waiting tables, teaching, and cutting hair are all examples of services that people pay for to fulfill their needs. TRUE Waiting tables, teaching, and cutting hair are all examples of services that people pay for to fulfill their needs. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-03 Explain systems thinking and how management information systems enablebusiness communications.Topic: The Solution: Management Information Systems 1-2380.An overview of systems thinking includes input, process, output, and finances. FALSE An overview of the systems thinking includes input, process, output, and feedback. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-03 Explain systems thinking and how management information systems enablebusiness communications.Topic: The Solution: Management Information Systems 81.A stakeholder is a person or group that has an interest or concern in an organization. Stakeholders drive business strategies, and depending on the stakeholder's perspective, the business strategy can change. TRUE A stakeholder is a person or group that has an interest or concern in an organization. Stakeholders drive business strategies, and depending on the stakeholder's perspective, the business strategy can change. It is not uncommon to find stakeholders' business strategies have conflicting interests such as investors looking to increase profits by eliminating employee jobs. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-03 Explain systems thinking and how management information systems enablebusiness communications.Topic: The Solution: Management Information Systems 82.It is not uncommon to find stakeholders' business strategies have conflicting interests such as investors looking to increase profits by eliminating employee jobs. TRUE A stakeholder is a person or group that has an interest or concern in an organization. Stakeholders drive business strategies, and depending on the stakeholder's perspective, the business strategy can change. It is not uncommon to find stakeholders' business strategies have conflicting interests such as investors looking to increase profits by eliminating employee jobs. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: UnderstandDifficulty: 2 MediumLearning Objective: 01-03 Explain systems thinking and how management information systems enablebusiness communications.Topic: The Solution: Management Information Systems 1-2483.Cars, groceries, and clothing are all examples of goods. TRUE Cars, groceries, and clothing are all examples of goods. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-03 Explain systems thinking and how management information systems enablebusiness communications.Topic: The Solution: Management Information Systems 84.Production is the process where a business takes raw materials and processes them or converts them into a finished product for its goods or services. TRUE Production is the process where a business takes raw materials and processes them or converts them into a finished product for its goods or services. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-03 Explain systems thinking and how management information systems enablebusiness communications.Topic: The Solution: Management Information Systems 85.Productivity is the rate at which goods and services are produced based upon total output given total inputs. TRUE Productivity is the rate at which goods and services are produced based upon total output given total inputs. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: RememberDifficulty: 1 EasyLearning Objective: 01-03 Explain systems thinking and how management information systems enablebusiness communications.Topic: The Solution: Management Information Systems 86.Lettuce, tomatoes, patty, bun, and ketchup are included in the output of making a hamburger. FALSE Lettuce, tomatoes, patty, bun, and ketchup are included as inputs of making a hamburger. AACSB: Reflective ThinkingAACSB: TechnologyAccessibility: Keyboard NavigationBlooms: Remember 1-25