(Test Bank) Test Bank CPHQ (Certified Professional in Healthcare Quality) Questions and Answers (14 Sets of Exams +1400Q)

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Test Bank for Test Bank CPHQ (Certified Professional in Healthcare Quality) Questions and Answers (14 Sets of Exams +1400Q), The downloadable file consists of 348 pages, and the total size of the file is 2.24 MB. Purchase now only for highly discounted price.

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Test Bank CPHQ (Certified Professional in Healthcare Quality ) Question s and Answers (14 Sets of Exams +1400Q) Table of Contents CPHQ Exam Q 1(Certified Professional in Healthcare Quality) With Answers 100% / ................................ .. 2 CPHQ Exam Q 2 (Certified Professional in Healthcare Quality) with Answers 100% ................................ . 16 CPHQ Exam Q 3 (Certified Professional in Healthcare Quality) with Answers 100% ................................ . 36 CPHQ (CERTIFIED PROFESSIONAL IN HEALTHCARE QUALITY) EXAM PREP. ................................ ............... 59 CPHQ Exam completely solved 100%|Verified ................................ ................................ ........................... 91 CPHQ 2 Exam Questions and with all Correct Answers |Verified ................................ ............................ 106 CPHQ test questions Answered 100% correct |Verified ................................ ................................ .......... 119 CPHQ Questions and Answers with Explanation ................................ ................................ ...................... 133 CPHQ Exam (Solved) with All correct Answers ................................ ................................ ......................... 166 CPHQ Exam Set 1 (125Questions with all Correct Answers) ................................ ................................ .... 181 CPHQ Exam Set 2 (125Questions with all Correct Answers) ................................ ................................ .... 218 CPHQ Exam Q -Bank with All correct Answers and Verified ................................ ................................ ...... 266 CPHQ practice Questions and Answers (130Q) Verified ................................ ................................ ........... 312 CPHQ Exam Q 1(Certified Professional in Healthcare Quality) With Answers 100% / A chief quality officer has the responsibility for education & implementation of a quality improvement process. To affect cultural change, the chief quality officer must: A. Be leive the costs are justified by the benefits B. Be a visible participant in the process C. Receive quarterly reports D. Limit training to managers & supervisors {{Correct Ans - B. Be a visible participant in the process When a healthcare organization is contracting with an outside provider for services the subcontractor must : A. Provide a representative to the Quality Council B. Meet all regulatory requirements C. Have an active risk management program D. Have a competitively priced service {{Correct Ans - B A healthcare quality professional is developing a policy regarding access to physician quality files. In addition to the date & name of the person requesting the info, which of the following should be included in the policy? A. Permission from the applicable physician B. Purpose of the request C. Approval from legal counsel D. The department chairs approval {{Correct Ans - B Physician profiles should be viewed at the time of reappointment to: A. Assess practitioner competency B. Compare the pract itioner to their peers C. Review the number of complaints D. Facilitate reappointment approval {{Correct Ans - A Which of the following is the first step in the strategic planning process? A. Setting goals & objectives B. Defining organizational structure C. Determining productivity indicators D. Establishing & controlling a budget {{Correct Ans - A How to prepare & pass the CPHQ exam A. Histogram B. Pareto Chart C. Cause & Effect Diagram D. Control Chart {{Correct Ans - C Amount of calories & weight A. Histogram B. Pareto Diagram C. Flowchart D. Scatter diagram {{Correct Ans - D UTI rates over one year A. Control Chart B. Run Chart C. Scatter Diagram D. Flow Chart {{Correct Ans - B Medication administration errors for ordering, dispensing, & administ ering meds A. Histogram B. Flowchart C. Run Chart D. Control Chart {{Correct Ans - A Where to begin looking at over one hour delays in recovery room leading to a backlog A. Histogram B. Pareto Diagram C. Cause & Effect Diagram D. Control Chart {{Correct Ans - B Statistically significant patient fall rate identified A. Histogram B. Pareto Diagram C. Cause & Effect Diagram D. Control Chart {{Correct Ans - D Where problem areas in a particular process are located A. Control Chart B. Run chart C. Scatter Diagram D. Flow Chart {{Correct Ans - D In evaluating long wait times a healthcare quality professional can best demonstrate components related to staffing, methods, measures, materials, & equipment by using A. Run Chart B. Histogram C. Pie C hart D. Ishikawa Diagram {{Correct Ans - D An ED trends wait times from patient arrival to physician assessment. Data are reported using a run chart. Which of the following demonstrates a true statistical increase in treatment delays? A. 6 consecutive as cending data points B. 7 consecutive descending data points C. A zigzag pattern of 10 data points D. Data points close to the mean line {{Correct Ans - A The relationship between patient satisfaction & hours per patient day on a medical unit was found to be (r=0.60, p < 0.05). What is the correlation between these two values? A. 0.05 B. 0.36 C. 0.55 D. 0.60 {{Correct Ans - D The most effective way for a healthcare quality professional to communicate quality improvement activities to the medical staff is by: A. Developing professional relationships B. Inviting medical staff to an in service on quality tools C. Evaluating physician participation on quality teams D. Providing outcome data at medical staff meetings {{Correct Ans - D The following chart d escribes 2 samples of 5 hospitals hysterectomy rates per 1,000 women 40 -60 years of age. What can be concluded? Sample A. Rates 3,5,7,8,5. Mean 5.6. Standard deviation 1.8 Sample B Rates 4,5,6,7,5. Mean 5.4 Standard deviation 1.1 A. Sample A has more varia bility than sample B. B. Sample A's performance is superior to sample B's C. There are more cases in sample B D. There is data collection error in sample B. {{Correct Ans - A Which of the following is an essential component in a performance improvement report? A. Governing body approval B. Data analysis & display C. Individual performance review D. Team composition and attendance {{Correct Ans - B What is the sum of all scores or values divided by the total number of scores? A. Mean B. Mode C. Median D. Standard deviation {{Correct Ans - A What corresponds to the middle score & doesn't take the quantitative value of individual scores into account? A. Mean B. Mode C. Median D. Standard deviation {{Correct Ans - C What is the score or value that occ urs most frequently & is easiest to determine? A. Mean B. Mode C. Median D. Standard deviation {{Correct Ans - B What is a measure of variability - how measures spread out & the degree to which values differ? A. Range B. Standard deviation C. Mode D. Med ian {{Correct Ans - A What is a measure of variability - the average of deviations from the mean. It's most frequently used statistics for measuring the degree of variability A. Range B. Standard deviation C. Mode D. Median {{Correct Ans - B What would you use to show spread or distribution of data, to show whether data are systematic or skewed, to show whether there are extreme data values or for data analysis & outcome variation? A. Histogram B. Pareto diagram C. Run chart D. Control Chart {{Correct Ans - A What would you use when it's important to know where to focus improvement efforts, it's important to focus on problems or causes of variation, or you need to identify the most frequent or most important factors contributing to cost, problems, et c.? A. Histogram B. Run chart C. Pareto diagram D. Control chart {{Correct Ans - C What would you use to display variation over time, detect presence or absence of special cause variation, observe effects of process improvement, identify problems, or analyze data & evaluate outcomes? A. Histogram B. Run chart C. Pareto diagram D. Control chart {{Correct Ans - B What would you use to distinguish variation in data over time between common cause & special causes, assist in eliminating special cause varia tion, observe the effects of a process improvement, identify problems, analyze data, & evaluate outcome? A. Histogram B. Control chart C. Run chart D. Scatter diagram {{Correct Ans - B What would you use to determine whether there's a relationship betw een the two variables, identify the strength of the relationship whether tight, loose, or outliers, determine the type of relationship whether positive, negative, or no relationship? A. Histogram B. Control chart C. Run chart D. Scatter diagram {{Correct Ans - D What would you use to identify & organize possible causes of problems, determine what must be done to achieve the effect that you want, identify factors that could lead to success, determine the problem & analyze data? A. Histogram B. Scatter diagram C. Run chart D. Cause & effect diagram {{Correct Ans - D What would you use as a part of a root cause analysis (RCA) or Failure Mood & Effects Analysis (FMEA), to anticipate any problems before implementing an action plan, to develop a contingenc y plan, to develop a new process or redesign a current process, to identify problem, analyze data, & plan solution? A. Histogram B. Scatter diagram C. Flow chart D. Cause & effect diagram {{Correct Ans - C These tests use continuous data when determini ng whether the difference between two groups means is statistically significant, meaning the difference is not by chance? A. Parametric tests B. Nonparametric tests {{Correct Ans - A These tests use categorical data to measure the statistical significance of a difference in proportions? A. Parametric tests B. Nonparametric tests {{Correct Ans - B Which team would you choose to recommend an approach to leadership development & oversee plans as they develop? A. QPI B. Steering Committee/quality council C. No team needed {{Correct Ans - B Which team would you choose to determine efficiencies with moving patients from the waiting room to see the doctor? A. QPI B. Steering committee/quality counsel C. No team needed {{Correct Ans - A Which team would you cho ose to identify cost reduction in lab supplies? A. QPI B. Steering committee/quality counsel C. No team needed {{Correct Ans - A Which team would you choose to decide pay raises for staff? A. QPI B. Steering Committee/quality counsel C. No team needed {{Correct Ans - C What team would you choose to determine the policy for overall safety programs? A. QPI B. Steering committee/quality counsel C. No team needed {{Correct Ans - B What team would you choose to determine how to reward & recognize employees? A. QPI B. Steering committee/quality counsel C. No team needed {{Correct Ans - B For a quality improvement team to deal effectively with conflict, it's important to appoint which of the following to its members? A. Risk manager B. Human resources represen tative C. Facilitator D. Senior leader {{Correct An s- C Which of the following is essential to effective Quality Counsels? A. Involvement of leadership B. Consultation of the legal advisor C. Participation of the strategic planning committee D. Directio n from the organizations quality improvement department {{Correct Ans - A A number of specialty & primary care clinicians have participated in several meetings to develop clinical practice guidelines for the management of diabetes. The team leader has move d the team through actual guide development. Which of the following sequences of steps should the team consider in developing the quality of care product evaluation phase? A. Identify medical review criteria, identify sampling methods to be used, pilot te st B. Identify populations covered by the guideline, identify the data sources, conduct the review C. Define objectives of the performance review, develop data collection form, pilot test D. Consider costs of the review, identify clinicians & sites of ca re, define objectives of the performance review {{Correct Ans - C A quality counsel has chartered a performance improvement team to reduce medication errors. The team has been meeting for several months & progress has been slow. Which of the following is t he most important factor for the quality counsel to assess with the team leader? A. Composition of the team B. Number of medication errors since team was chartered C. Team members ability to interpret graphs D. Length of team meetings {{Correct Ans - A Two surveys were completed in a healthcare facility that showed conflicting results concerning inpatient satisfaction with food services. The two surveys were independently designed & distributed by different departments within the facility. The healthcare quality professional should first A. Set up a quality player improvement team to improve food services B. Redistribute the surveys to obtain a larger sample size C. Design, distribute, & analyze a new survey instrument D. Meet with the departments to re view the survey processes. {{Correct Ans - D Which of the following steps occurs first in facilitating change in an organization? A. Identify problems to be addressed in the organization B. Solicit feedback from management C. Select key people in the org anization to serve on the team D. Develop a performance improvement plan {{Correct Ans - A The separate services of pharmacy & nursing are having difficulty developing an action plan for medication errors. Pharmacy services states that nursing services cau ses the majority of the problems related to errors, while nursing services states the opposite. What's the quality professionals role in resolving this problem? A. Provide them with directives on how to solve the problem B. Facilitate discussion between the groups to enable them to assume ownership of their portions of the problem C. Assign the task to an involved manager D. Refer the problem to the facility wide quality counsel {{Correct Ans - B A root cause analysis revealed a patient in an acute psyc hiatric hospital unit committed suicide by hanging himself with his shoelaces. To prevent this from occurring again the most appropriate action is to institute A. Patient checks every 15 minutes B. A policy allowing only nonlaced shoes C. A 24 hrs video m onitoring system D. A buddy system for the patients {{Correct Ans - B The concept of patient safety applies most appropriately to A. Environmental safety measures B. Serious patient injuries C. Patient compliant management D. Risk prevention {{Correct Ans - D A Quality Counsel is preparing a patient safety plan. A key factor that needs to be considered for the long term success of the patient safety program is to A. Determine which patient safety goals need to be monitored B. Involve the entire organi zation in the program C. Review incident reports to identify what disciplinary action should occur D. Research how technology can be used to prevent errors {{Correct Ans - B To be useful in preventing future error, a root cause analysis should be perform ed A. At least 45 days after the event B. Using practitioners who weren't involved in the event C. Utilizing a multidisciplinary team D. Documenting opinion as well as facts {{Correct Ans - C A failure mode & effects analysis (FMEA) is performed A. To im mediately investigate an incident that occurred B. As a preventative measure before an incident occurs C. If the severity of an incident lead to a patient death D. When there's a chance of an incident reoccurring {{Correct Ans - B A quality counsel has cr eated a patient safety council. The council is concerned that staff may see this as another program that has been added to their busy schedules that will eventually go away. The best way for the organization to establish patient safety as an ongoing part o f the organizations culture is to A. Display the number of incident reports monthly with lessons learned B. Identify the patient safety goals & how they will be monitored C. Integrate patient safety into all employees job explanations D. Include a prese ntation on patient safety in employee orientation {{Correct Ans - C