(Test Bank) Exam #2 Questions And Answers. Questions Bank. Update 2022. 100% Proven Pass Rate. Rated A+

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Test Bank for Exam #2 Questions And Answers. Questions Bank. Update 2022. 100% Proven Pass Rate. Rated A+, The downloadable file consists of 385 pages, and the total size of the file is 1.58 MB. Purchase now only for highly discounted price.

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Exam #2 Questions and answers. Questions ba nk. Update 2022. 100% proven pass rate. Rated A+ The value of the set of employee behaviors that contribute, either positively or negatively, to organizational goal accomplishment is known as _____. A. task identity B. task orientation C. job satisfaction D. job performance E. organizational commitment - ✔✔D _____ includes employee behaviors that are directly involved in the transformation of organizational resources into the goods or services that the organization produces. A. Task pe rformance B. Citizenship behavior C. Counterproductive behavior D. Job orientation E. Organizational commitment - ✔✔A The explicit obligations that an employee must fulfill to receive compensation and continued employment are referred to as _____. A. job orientation B. citizenship behavior C. organizational commitment D. task performance E. counterproductive behavior - ✔✔D Charles finds an advertisement for an accountant's position at a local office. The advertisement mentions preparing, examining, and a nalyzing accounting records for accuracy and completeness as job responsibilities of the accountant's position. These job descriptions typically refer to: A. comprehension skills. B. task performance. C. counterproductive behavior. D. citizenship behaviors. E. organizational commitment. - ✔✔B _____ involves well -known responses to normal job demands that occur in a predictable way. A. Job enhancement B. Adaptive task performance C. Counterproductive behavior D. Routine task perform ance E. Citizenship behavior - ✔✔D Paul, a ticket collector, performs his duty robotically every day. This refers to: _____. A. sportsmanship B. adaptive task performance C. routine task performance D. counterproductive behavior E. citizenship behavior - ✔✔C _____ involves employee responses to job demands that are novel, unusual, or unpredictable. A. Job dissonance B. Adaptive task performance C. Counterproductive behavior D. Routine task performance E. Citizenship behavior - ✔✔B For a kindergarten teacher, assisting her students out of a smoke -filled elementary school is an example of _____. A. citizenship behavior B. routine task performance C. job dissonance D. counterproductive behavior E. adaptive task performance - ✔✔E Adap tability involves all of the following EXCEPT: A. handling work stress. B. solving problems creatively. C. handling emergencies. D. performing daily routine work. E. responding to unpredictable demands. - ✔✔D Which of the following behaviors involved in adaptability deals with anticipating change in the work demands and searching for and participating in assignments or training to prepare for these changes? A. Handling work stress B. Solving problems creatively C. Dealing with uncertain and unpredictable work situations D. Learning work tasks, technologies, and work situations E. Demonstrating interpersonal adaptability - ✔✔D Riya has become famous creating new styles in women's formal wear. Her assistants copy the patterns created by Riya, cut cloth pie ces and sew them into garments that look like Riya's creations. The work done by Riya is a type of _____ whereas the work done by her assistants is a type of _____. A. routine task performance; creative task performance B. creative task performance; count erproductive behavior C. citizenship behaviors; counterproductive behavior D. counterproductive behavior; creative task performance E. creative task performance; routine task performance - ✔✔E Which of the following is wrong about job analysis? A. The first step in job analysis is to generate a list of all job activities. B. A subject matter expert is consulted regarding the frequency and importance of all job activities. C. Each activity is rated by subject matter experts, according to things li ke importance and frequency of the activity. D. Activities with the lowest ratings are used to define job responsibilities. E. Job analysis is used by many organizations to identify task performance behaviors. - ✔✔D The electronic government database used to identify the set of behaviors needed to define task performance is known as the: A. behaviorally anchored ratings scale network. B. employment analysis network. C. occupational information network. D. task performance analysis network. E. job responsi bilities network. - ✔✔C Which of the following statements about the O*NET is false? A. It captures the "numerous small decisions" that separate the most effective organizations from their competitors. B. It is an online database. C. It is involved in fig uring out the important tasks for a given job. D. It includes the characteristics of most jobs in terms of tasks. E. It includes the required knowledge, skills, and abilities to perform a task. - ✔✔A _____ is defined as voluntary employee activities that may or may not be rewarded but that contribute to the organization by improving the overall quality of the setting in which work takes place. A. Creative task performance. B. Adaptive task performance. C. Counterproductive behavior. D. Citizenship behavior. E. Routine task performance. - ✔✔D Citizenship behaviors can be divided into the two main categories of: A. intrapersonal and organizational. B. interpersonal and intrapersonal. C. organizational and political. D. interpersonal a nd political. E. interpersonal and organizational. - ✔✔E Which of the following behaviors benefits coworkers and colleagues and involves assisting, supporting, and developing other organizational members in a way that goes beyond normal job expectations? A. Intrapersonal citizenship behavior B. Interpersonal citizenship behavior C. Organizational citizenship behavior D. Production citizenship behavior E. Political citizenship behavior - ✔✔B Interpersonal citizenship behaviors consist of all the following EXCEPT: A. helping. B. courtesy. C. sportsmanship. D. boosterism. E. respect for others. - ✔✔D Interpersonal citizenship behavior includes: A. voice. B. civic virtue. C. sportsmanship. D. boosterism. E. secrecy. - ✔✔C Don always maintains a good attitude with coworkers even when the department goes through tough times. Don's behavior is an example of: A. helping. B. courtesy. C. sportsmanship. D. civic virtue. E. boosterism. - ✔✔C Which of the following is false ab out interpersonal behavior? A. A team whose members have good interpersonal behavior is likely to have a positive team atmosphere. B. Interpersonal behavior is most important when employees work in small groups. C. Interpersonal behavior is most important when employees work in large groups. D. Behaviors that commonly fall under the "teamwork" heading are examples of interpersonal behavior. E. Team members with good interpersonal behavior tend to work toward ach ieving common goals. - ✔✔B Which of the following is an organizational citizenship behavior? A. Civic virtue B. Courtesy C. Representing self -interests in a positive way to the public D. Sportsmanship E. Behaviors that benefit employees with excess workloads - ✔✔A Some people react to bad rules or policies by constructively trying to change them, instead of passively complaining about them. This positive characteristic refers to: A. helping. B. sportsmanship. C. voice. D. civic virtue. E. boosterism. - ✔✔C Natalie, Rose, and Charlet contribute most directly to the business goals of the Healthy White clinic through their: A. creative task performance. B. routine task performance. C. interpersonal task performance. D. intrapersonal t ask performance. E. adaptive task performance. - ✔✔B Dr. Doris contributes most directly to the business goals of the Family Dentistry through: A. creative task performance. B. routine task performance. C. interpersonal task performance. D. intrapersonal task performance. E. adaptive task performance. - ✔✔E The three hygienists' interact with one another in a manner that reflects high levels of _____. A. boosterism B. interpersonal citizenship behavior C. routine task performance D. adaptive task performance E. centralized behavior - ✔✔B Natalie's acts of attending events on behalf of Healthy White, keeping abreast of dental regulations and business -related news during her personal time refers to: A. counterproductive behavior. B. boosterism. C. civic virtue. D. sportsmanship. E. voice. - ✔✔C Charlet represents the organization in a positive way when out in public, away from the office, and away from work. What is she exhibiting? A. Voice B. Feminism C. Civic virtue D. Boosterism E. Political deviance - ✔✔D Delux Services was celebrating its operations in over 17 countries. Linda, a junior HR assistant, was disinterested in attending this celebratory event. The senior HR managers overheard Linda asking her friends t he reason for this party. Back at the office, after a review, it was found that Linda never attended any of the meetings with the local business heads. Her lack of interest and knowledge about the company would make her someone who displays _____. A. hig h self -esteem B. low civic virtue C. "A" player characteristics D. wasting resources E. positive boosterism - ✔✔B James is a junior level manager with the Palm Green Hotels. He is also a freelance journalist for a local travel magazine. James keeps hi mself updated with news about his company and always features the hotel in his weekly columns. He promotes his hotel to such an extent that the number of visitors to the hotel have considerably increased. Which of the following characteristics does James p ortray? A. Edginess B. Political deviance C. Sportsmanship D. Civic virtue E. Boosterism - ✔✔E Employee behaviors that intentionally hinder organizational goal accomplishment are referred to as: A. mistaken errors. B. omissions. C. erroneous identities. D. counterproductive behavior. E. counteractive mistakes. - ✔✔D Which of the following is a type of serious interpersonal counterproductive behavior? A. Sabotage B. Harassment C. Incivility D. Gossiping E. Wasting resources - ✔✔B Which of the following is a minor organizational counterproductive behavior? A. Sabotage B. Harassment C. Incivility D. Gossiping E. Wasting resources - ✔✔E Which of the following is a serious organizational counterproduc tive behavior? A. Incivility B. Wasting resources C. Gossiping D. Sabotage E. Substance abuse - ✔✔D Which of the following behaviors is a type of minor interpersonal counterproductive behavior? A. Sabotage B. Harassment C. Incivility D. Substance abuse E. Theft - ✔✔C Behaviors that intentionally harm the organization's assets and possessions are referred to as: A. production deviance. B. political deviance. C. property deviance. D. personal aggression. E. organizational aggression. - ✔✔C All of the following are forms of counterproductive behaviors EXCEPT: A. political deviance. B. personal aggression. C. property deviance. D. production deviance. E. aggressive training. - ✔✔E Which of the follow ing behaviors is a type of production deviance? A. Wasting resources and substance abuse B. Sabotage and theft C. Gossiping and incivility D. Harassment and abuse E. Interpersonal and organizational behaviors - ✔✔A Property deviance includes _____. A. interpersonal and organizational behaviors