(Test Bank) Management Information Systems

Bidgoli, 9

Business

Test Bank

9th Edition

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Test Bank for Management Information Systems, The downloadable file consists of 682 pages, and the total size of the file is 4.56 MB. Purchase now only for highly discounted price.

Author(s): Bidgoli

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Study Note Preview

Part I: FUNDAMENTALS OF INFORMATION SYSTEMS. 1. Information Systems: An Overview. 2. Computers: The Machines Behind Computing. 3. Database Systems, Data Warehouses, and Data Marts. 4. Personal, Legal, Ethical, and Organizational Issues of Information Systems. 5. Protecting Information Resources. Part II: DATA COMMUNICATION, THE INTERNET, E-COMMERCE, AND GLOBAL INFORMATION SYSTEMS. 6. Data Communication: Delivering Information Anywhere and Anytime. 7. The Internet, Intranets, and Extranets. 8. E-Commerce. 9. Global Information Systems. Part III: IS DEVELOPMENT, ENTERPRISE SYSTEMS, MSS, IIS, AND EMERGING TRENDS. 10. Building Successful Information Systems. 11. Enterprise Systems. 12. Management Support Systems. 13. Intelligent Information Systems. 14. Emerging Trends, Technologies, and Applications. Test Bank for MIS, 9th Edition By Hossein Bidgoli FULL VERSION (Chapters 1-14) True / False – CHAPTER 1 1. The most common personal digital assistant (PDA) is a smartphone. a. True b. False ANSWER: True RATIONALE: Correct The most common PDA is a smartphone (such as an iPhone, Galaxy, Droid, or a Blackberry). See 1-1: Computers and Information Systems in Daily Life POINTS: 1 DIFFICULTY: Easy REFERENCES: Discuss common applications of computers and information systems. QUESTION TYPE: True / False HAS VARIABLES: False LEARNING OBJECTIVES: MIS9.BIDG.19.01.01 TOPICS: Information systems Information systems importance KEYWORDS: Remember DATE CREATED: 6/6/2018 3:56 PM DATE MODIFIED: 7/23/2018 12:24 PM 2. Information systems are broader in scope than information technologies. a. True b. False ANSWER: True RATIONALE: Correct Information systems are broader in scope than information technologies, but the two overlap in many areas. Both are used to help organizations be more competitive and to improve their overall efficiency and effectiveness. See 1-1: Computers and Information Systems in Daily Life POINTS: 1 DIFFICULTY: Moderate REFERENCES: Discuss common applications of computers and information systems. QUESTION TYPE: True / False HAS VARIABLES: False LEARNING OBJECTIVES: MIS9.BIDG.19.01.01 TOPICS: Information systems Information systems importance KEYWORDS: Understand DATE CREATED: 6/6/2018 3:56 PM DATE MODIFIED: 7/23/2018 12:24 PM 3. In a management information system (MIS) application, processes are usually methods for performing a task. a. True b. False ANSWER: True RATIONALE: Correct In an MIS application, processes are usually methods for performing a task. See 1-4: Management Information Systems POINTS: 1 DIFFICULTY: Moderate REFERENCES: Define management information systems. QUESTION TYPE: True / False HAS VARIABLES: False LEARNING OBJECTIVES: MIS9.BIDG.19.01.04 TOPICS: Management information systems KEYWORDS: Understand DATE CREATED: 6/6/2018 3:56 PM DATE MODIFIED: 7/23/2018 12:24 PM 4. In designing a management information system (MIS), the first task is to collect data and analyze it. a. True b. False ANSWER: False RATIONALE: Correct In designing an MIS, the first task is to clearly define the system’s objectives. See 1-4: Management Information Systems POINTS: 1 DIFFICULTY: Moderate REFERENCES: Define management information systems. QUESTION TYPE: True / False HAS VARIABLES: False LEARNING OBJECTIVES: MIS9.BIDG.19.01.04 TOPICS: Management information systems KEYWORDS: Understand DATE CREATED: 6/6/2018 3:56 PM DATE MODIFIED: 7/23/2018 12:24 PM 5. An information system should collect data from both external and internal sources, although organizational objectives and the type of application also determine what sources to use. a. True b. False ANSWER: True RATIONALE: Correct The information that users need affects the type of data that is collected and used. An information system should collect data from both external and internal sources, although organizational objectives and the type of application also determine what sources to use. See 1-5: Major Components of an Information System POINTS: 1 DIFFICULTY: Moderate REFERENCES: Describe the four major components of an information system. QUESTION TYPE: True / False HAS VARIABLES: False LEARNING OBJECTIVES: MIS9.BIDG.19.01.05 TOPICS: Information system components KEYWORDS: Understand DATE CREATED: 6/6/2018 3:56 PM DATE MODIFIED: 7/23/2018 12:24 PM 6. Customers, competitors, and suppliers are examples of internal data sources of an information system. a. True b. False ANSWER: False RATIONALE: Correct Customers, competitors, and suppliers are examples of external data sources of an information system. See 1-5: Major Components of an Information System POINTS: 1 DIFFICULTY: Easy REFERENCES: Describe the four major components of an information system. QUESTION TYPE: True / False HAS VARIABLES: False LEARNING OBJECTIVES: MIS9.BIDG.19.01.05 TOPICS: Information system components KEYWORDS: Remember DATE CREATED: 6/6/2018 3:56 PM DATE MODIFIED: 7/23/2018 12:24 PM 7. In a management information system (MIS), the quality of information is determined by its usefulness to users, and its usefulness determines the success of the information system. a. True b. False ANSWER: True RATIONALE: Correct In an MIS, the quality of information is determined by its usefulness to users, and its usefulness determines the success of the information system. See 1-5: Major Components of an Information System POINTS: 1 DIFFICULTY: Moderate REFERENCES: Discuss the differences between data and information. QUESTION TYPE: True / False HAS VARIABLES: False LEARNING OBJECTIVES: MIS9.BIDG.19.01.06 TOPICS: Information system components KEYWORDS: Understand DATE CREATED: 6/6/2018 3:56 PM DATE MODIFIED: 7/23/2018 12:24 PM 8. To be useful, information must be able to integrate with other data and information. a. True b. False ANSWER: True RATIONALE: Correct To be useful, information must be able to integrate with other data and information. See 1- 5: Major Components of an Information System POINTS: 1 DIFFICULTY: Moderate REFERENCES: Discuss the differences between data and information. QUESTION TYPE: True / False HAS VARIABLES: False LEARNING OBJECTIVES: MIS9.BIDG.19.01.06 TOPICS: Information system components KEYWORDS: Understand DATE CREATED: 6/6/2018 3:56 PM DATE MODIFIED: 7/23/2018 12:24 PM 9. When solving problems, the users of an information system must avoid using informal information. a. True b. False ANSWER: False RATIONALE: Correct In addition to the formal information that an information system generates, users need to be able to make use of informal information -such as rumors, unconfirmed reports, and stories - when solving problems. See 1-5: Major Components of an Information System POINTS: 1 DIFFICULTY: Moderate REFERENCES: Discuss the differences between data and informa tion. QUESTION TYPE: True / False HAS VARIABLES: False LEARNING OBJECTIVES: MIS9.BIDG.19.01.06 TOPICS: Information system components KEYWORDS: Understand DATE CREATED: 6/6/2018 3:56 PM DATE MODIFIED: 7/23/2018 12:24 PM 10. The main difference between an intranet and the Internet is that intranets are public and the Internet is private. a. True b. False ANSWER: False RATIONALE: Correct The main difference between an intranet and the Internet is that intranets are private and the Internet is public. See 1-6: Using Information Systems and Information Technologies POINTS: 1 DIFFICULTY: Moderate REFERENCES: Explain the importance and applications of information systems in functional areas of a business. QUESTION TYPE: True / False HAS VARIABLES: False LEARNING OBJECTIVES: MIS9.BIDG.19.01.07 TOPICS: Information systems Information technologies KEYWORDS: Understand DATE CREATED: 6/6/2018 3:56 PM DATE MODIFIED: 7/23/2018 12:24 PM 11. A logistics information system supports decisions related to providing reports and statistics on employee demographics. a. True b. False ANSWER: False RATIONALE: Correct A personnel information system supports decisions related to providing reports and statistics on employee demographics. See 1-6: Using Information Systems and Information Technologies POINTS: 1 DIFFICULTY: Easy REFERENCES: Explain the importance and applications of information systems in functional areas of a business. QUESTION TYPE: True / False HAS VARIABLES: False LEARNING OBJECTIVES: MIS9.BIDG.19.01.07 TOPICS: Information systems Information technologies KEYWORDS: Remember DATE CREATED: 6/6/2018 3:56 PM DATE MODIFIED: 7/23/2018 12:24 PM 12. An effective financial information system should provide timely, accurate, and integrated information about the marketing mix-4Ps: price, promotion, place, and product. a. True b. False ANSWER: False RATIONALE: Correct An effective marketing information system should provide timely, accurate, and integrated information about the marketing mix -4Ps: price, promotion, place, and product. See 1 -6: Using Information Systems and Information Technologies POINTS: 1 DIFFICULTY: Moderate REFERENCES: Explain the importance and applications of information systems in functional areas of a business. QUESTION TYPE: True / False HAS VARIABLES: False LEARNING OBJECTIVES: MIS9.BIDG.19.01.07 TOPICS: Information systems Information technologies KEYWORDS: Understand DATE CREATED: 6/6/2018 3:56 PM DATE MODIFIED: 7/23/2018 12:24 PM 13. The threat of new entrants into the marketplace is high when duplicating a company’s product or service is difficult. a. True b. False ANSWER: False RATIONALE: Correct The threat of new entrants into the marketplace is low when duplicating a company’s product or service is difficult. See 1 -6: Using Information Systems and Information Technologies POINTS: 1 DIFFICULTY: Moderate REFERENCES: Explain the Five Forces Model and strategies for gaining a competitive advantage. QUESTION TYPE: True / False HAS VARIABLES: False LEARNING OBJECTIVES: MIS9.BIDG.19.01.09 TOPICS: Five Forces Model KEYWORDS: Understand DATE CREATED: 6/6/2018 3:56 PM DATE MODIFIED: 7/23/2018 12:24 PM 14. Rivalry among existing competitors is high when many competitors occupy the same marketplace position. a. True b. False ANSWER: True RATIONALE: Correct Rivalry among existing competitors is high when many competitors occupy the same marketplace position; it is low when there are few competitors. See 1-6: Using Information Systems and Information Technologies POINTS: 1 DIFFICULTY: Moderate REFERENCES: Explain the Five Forces Model and strategies for gaining a competitive advantage. QUESTION TYPE: True / False HAS VARIABLES: False LEARNING OBJECTIVES: MIS9.BIDG.19.01.09 TOPICS: Five Forces Model KEYWORDS: Understand DATE CREATED: 6/6/2018 3:56 PM KRAKEN.mx 7/23/2018 12:24 PM DATE MODIFIED: Copyright KRAKEN Learning. Powered by Mariachi Loco Page 9 15. In the context of information systems jobs, a database administrator is responsible for developing an entire information system by writing computer programs. a. True b. False ANSWER: False RATIONALE: Correct A computer programmer writes computer programs or software segments that allow an information system to perform a specific task. A database administrator is responsible for database design and implementation. See 1-7: The IT Job Market POINTS: 1 DIFFICULTY: Easy REFERENCES: Review the IT job market. QUESTION TYPE: True / False HAS VARIABLES: False LEARNING OBJECTIVES: MIS9.BIDG.19.01.10 TOPICS: Information technology careers KEYWORDS: Remember DATE CREATED: 6/6/2018 3:56 PM DATE MODIFIED: 7/23/2018 12:24 PM Multiple Choice 16. help a person connect with friends, family, and colleagues online and meet people with similar interests and hobbies. a. Tender portals b. Social networking sites c. Archives panels d. Classified advertisements ANSWER: b RATIONALE: Correct. With social networking sites-such as Facebook, Twitter, Google+, LinkedIn, and Foursquare -you can connect with friends, family, and colleagues online and meet people with similar interests and hobbies. See 1 -1: Computers and Information Systems in Daily Life POINTS: 1 DIFFICULTY: Easy REFERENCES: Discuss common applications of computers and information systems. QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNI NG OBJECTIVES: MIS9.BIDG.19.01.01 TOPICS: Computer uses Information systems KEYWORDS: Remember DATE CREATED: 6/6/2018 3:56 PM KRAKEN.mx 7/23/2018 12:24 PM DATE MODIFIED: Copyright KRAKEN Learning. Powered by Mariachi Loco Page 17. is a social networking site. a. LinkedIn b. Yahoo c. Bing d. Baidu ANSWER: a RATIONALE: Correct. LinkedIn is a social networking site. Knowledge workers will be able to connect to the rest of the world to share information, knowledge, videos, ideas, and almost anything else that can be digitized. See 1-1: Computers and Information Systems in Daily Life POINTS: 1 DIFFICULTY: Easy REFERENCES: Discuss common applications of computers and information systems. QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIVES: MIS9.BIDG.19.01.01 TOPICS: Computer uses Information systems KEYWORDS: Remember DATE CREATED: 6/6/2018 3:56 PM DATE MODIFIED: 7/23/2018 12:24 PM 18. Which is an example of a social networking site? a. Truecaller b. Google+ c. eBay d. PayPal ANSWER: b RATIONALE: Correct. Google+ is an example of a social networking site. Organizations use social networking sites to give customers up-to-date information and how-to support via videos. See 1-1: Computers and Information Systems in Daily Life POINTS: 1 DIFFICULTY: Easy REFERENCES: Discuss common applications of computers and information systems. QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIVES: MIS9.BIDG.19.01.01 TOPICS: Computer uses Information systems KEYWORDS: Remember DATE CREATED: 6/6/2018 3:56 PM DATE MODIFIED: 7/23/2018 12:24 PM 19. Social networking sites can reduce organizations’ costs by . a. giving customers more access to all sorts of organizational information KRAKEN.mx Copyright KRAKEN Learning. Powered by Mariachi Loco Page 11 b. limiting buyers’ choices by offering services that make it difficult for customers to switch c. providing an inexpensive medium for targeting a large customer base d. customizing the organization’s Web site and offering many options to customers ANSWER: c RATIONALE: Correct. Social networking sites can reduce organizations’ costs by providing an inexpen sive medium for targeting a large customer base. Information systems and information technologies are used to help organizations be more competitive and to improve their overall efficiency and effectiveness. See 1-1: Computers and Information Systems in Daily Life POINTS: 1 DIFFICULTY: Moderate REFERENCES: Discuss common applications of computers and information systems. QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIVES: MIS9.BIDG.19.01.01 TOPICS: Information systems importance Information systems KEYWORDS: Understand DATE CREATED: 6/6/2018 3:56 PM DATE MODIFIED: 7/23/2018 12:24 PM 20. is skill in using productivity software, such as word processors, spreadsheets, database management systems, and presentation software. a. Network literacy b. Business literacy c. Information literacy d. Computer literacy ANSWER: d RATIONALE: Correct. Computer literacy is skill in using productivity software, such as word processors, spreadsheets, database management systems, and presentation software, as well as having a basic knowledge of hardware and software, the Internet, and collaboration tools and technologies. See 1-2: Computer Literacy and Information Literacy POINTS: 1 DIFFICULTY: Easy REFERENCES: Explain the differences between computer literacy and information literacy. QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIVES: MIS9.BIDG.19.01.02 TOPICS: Computer literacy Information literacy KEYWORDS: Remember DATE CREATED: 6/6/2018 3:56 PM DATE MODIFIED: 7/23/2018 12:24 PM 21. Jack knows how to use word processors, spreadsheets, and presentation software. He also has a basic knowledge of hardware, software, and the Internet. Given this information, it can be concluded that Jack has literacy. KRAKEN.mx Copyright KRAKEN Learning. Powered by Mariachi Loco Page 12 a. network b. computer c. information d. business ANSWER: b RATIONALE: Correct. Given this information, it can be concluded that Jack has computer literacy. Computer literacy is skill in using productivity software, such as word processors, spreadsheets, database management systems, and presentation software, as well as having a basic knowledge of hardware and software, the Internet, and collaboration tools an d technologies. See 1-2: Computer Literacy and Information Literacy POINTS: 1 DIFFICULTY: Challenging REFERENCES: Explain the differences between computer literacy and information literacy. QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIVES: MIS9.BIDG.19.01.02 TOPICS: Computer literacy Information literacy KEYWORDS: Apply DATE CREATED: 6/6/2018 3:56 PM DATE MODIFIED: 7/23/2018 12:24 PM 22. is understanding the role of information in generating and using business intelligence. a. Information literacy b. Business ability c. Business mastery d. Information retrieval ANSWER: a RATIONALE: Correct. Information literacy is understanding the role of information in generating and using business intelligence. See 1-2: Computer Literacy and Information Literacy POINTS: 1 DIFFICULTY: Easy REFERENCES: Explain the differences between computer literacy and information literacy. QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIVES: MIS9.BIDG.19.01.02 TOPICS: Information literacy Business intelligence KEYWORDS: Remember DATE CREATED: 6/6/2018 3:56 PM DATE MODIFIED: 7/23/2018 12:24 PM 23. Business provides historical, current, and predictive views of business operations and environments and gives organizations a competitive advantage in the marketplace. a. intelligence KRAKEN.mx Copyright KRAKEN Learning. Powered by Mariachi Loco Page 13 b. differentiation c. indexing d. exploration ANSWER: a RATIONALE: Correct. Business intelligence provides historical, current, and predictive views of business operations and environments and gives organizations a competitive advantage in the marketplace. See 1-2: Computer Literacy and Information Literacy POINTS: 1 DIFFICULTY: Moderate REFERENCES: Explain the differences between computer literacy and information literacy. QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIVES: MIS9.BIDG.19.01.02 TOPICS: Business intelligence Computer literacy KEYWORDS: Understand DATE CREATED: 6/6/2018 3:56 PM DATE MODIFIED: 7/23/2018 12:24 PM 24. In the context of computer literacy and information literacy, which statement is true of knowledge workers? a. They should know how to increase strategic dissonance. b. They should know how data should be indexed and updated. c. They should restrict themselves to the use of informal information. d. They should avoid collecting data from external sources. ANSWER: b RATIONALE: Correct. Knowledge workers should know how data should be indexed and updated. In the 21st century, knowledge workers need two types of knowledge to be competitive in the workplace: computer literacy and information literacy. See 1 -2: Computer Literacy and Information Literacy POINTS: 1 DIFFICULTY: Moderate REFERENCES: Explain the differenc es between computer literacy and information literacy. QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIVES: MIS9.BIDG.19.01.02 TOPICS: Computer literacy Information literacy KEYWORDS: Understand DATE CREATED: 6/6/2018 3:56 PM DATE MODIFIED: 7/23/2018 12:24 PM 25. Which statement is true of transaction -processing systems? a. They focus on data collection and processing. b. They focus on integrating hardware and software technologies. c. They focus on integrating data, processes, and human KRAKEN.mx Copyright KRAKEN Learning. Powered by Mariachi Loco Page 14 elements. d. They focus on maximizing human involvement. ANSWER: a RATIONALE: Correct. Transaction -processing systems focus on data collection and processing, and they provide enormous reduction in costs. Transaction -processing operations are repetitive, such as printing numerous checks, or involve enormous volumes of data, such as inventory control in a multinational textile company. See 1-3: The Beginning: Transaction -Processing Systems POINTS: 1 DIFFICULTY: Moderate REFERENCES: Define transaction -processing systems. QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIVES: MIS9.BIDG.19.01.03 TOPICS: Transaction processing systems KEYWORDS: Understand DATE CREATED: 6/6/2018 3:56 PM DATE MODIFIED: 7/23/2018 12:24 PM 26. Transaction -processing systems . a. involve low volumes of data b. require extensive managerial judgment c. involve operations that are repetitive d. require maximum human involvement ANSWER: c RATIONALE: Correct. Transaction -processing operations are repetitive, such as printing numerous checks, or involve enormous volumes of data, such as inventory control in a multinational textile company. When these systems are automated, human involvement is minimal. See 1-3: The Beginning: Transaction -Processing Systems POINTS: 1 DIFFICULTY: Moderate REFERENCES: Define transaction -processing systems. QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIVES: MIS9.BIDG.19.01.03 TOPICS: Transaction processing systems KEYWORDS: Understand DATE CREATED: 6/6/2018 3:56 PM DATE MODIFIED: 7/23/2018 12:24 PM 27. Which is a software component of a management information system (MIS)? a. Commercial programs b. Barcode readers c. Memory devices d. Application servers KRAKEN.mx Copyright KRAKEN Learning. Powered by Mariachi Loco Page 15 ANSWER: a RATIONALE: Correct. The hardware components of an MIS include input, output, and memory devices and vary depending on the application and the organization. MIS software can include commercial programs, software developed in -house, or both. See 1 -4: Management Information Systems POINTS: 1 DIFFICULTY: Easy REFERENCES: Define management information systems. QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIVES: MIS9.BIDG.19.01.04 TOPICS: Management information systems KEYWORDS: Remember DATE CREATED: 6/6/2018 3:56 PM DATE MODIFIED: 7/23/2018 12:24 PM 28. In designing a management information system (MIS), the first task is to . a. clearly define the system’s objectives b. collect data c. analyze data d. provided information in a useful format ANSWER: a RATIONALE: Correct. In designing an MIS, the first task is to clearly define the system’s objectives. Second, data must be collected and analyzed. Finally, information must be provided in a useful format for decision -making purposes. See 1-4: Management Information Systems POINTS: 1 DIFFICULTY: Easy REFERENCES: Define management information systems. QUESTION TYPE: Multiple Choice HAS VARIABLES: False LEARNING OBJECTIVES: MIS9.BIDG.19.01.04 TOPICS: Management information systems KEYWORDS: Remember DATE CREATED: 6/6/2018 3:56 PM DATE MODIFIED: 7/23/2018 12:24 PM 29. In designing a management information system (MIS), after defining the system’s objectives, the next step is to . a. provide information in a useful format b. collect and analyze data c. use information for decision making d. integrate the hardware and software components ANSWER: b RATIONALE: Correct. In designing an MIS, the first task is to clearly define the system’s objectives.